Software
Bud Financial intros AI platform for banks
August 17, 2023
Bud Financial has introduced the Bud.ai platform to allow financial institutions to turn transaction data into actionable customer insights. It will power its lending and affordability solution Assess and its money management and personalization solution, Engage, according to a press release.
With the platform, banks can take unstructured data and turn it into customer insights that can be used to deliver personalized services.
Bud.ai also provides an AI chat interface called Jas with Google's PaLM 2 large language model. Customers can ask questions and Jas can deliver insights. In the future, Bud plans to turn Jas into an action-bot which can offer personalized recommendations and perform tasks on behalf of customers.
"As a part of their digital transformation strategies, many companies are seeking reliable solutions that help them better engage customers along their financial journey," Toby Brown, managing director, global banking solutions, Google Cloud, said in the release. "By tapping into Google Cloud's generative AI capabilities, Bud is optimizing internal workflows and external user experiences in a safe and efficient way."
