Security

Bitcoin Depot's data breach exposed 27,000 customers

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July 10, 2025

Bitcoin Depot recently disclosed that a data breach from June 23, 2024 exposed personal information of almost 27,000 customers, according to a report by Coin Telegraph. It stated in a letter sent to customers in Maine that it revealed this information following the completion of law enforcement's investigation on June 13.

In the letter to Maine customers, Bitcoin Depot stated that customer's name, phone number and driver's license number was exposed. It added that this data also could have included addresses, birthdays and email addresses.

This news comes at a tumultuous time for the bitcoin ATM industry, as New Zealand introduced plans to ban cryptocurrency ATMs. In the U.S., Spokane, Washington banned cryptocurrency ATMs as well.

When asked for a comment from ATM Marketplace, a spokesperson for Bitcoin Depot said in an emailed statement that "In June of 2024, Bitcoin Depot detected unusual activity on its network and immediately launched an investigation with a leading cybersecurity firm. Systems were secured, and services remained uninterrupted. We later confirmed that an unauthorized party accessed files containing personal information of certain customers. At the direction of federal law enforcement, we were asked to delay notification due to an active investigation into the third party responsible for the breach. We were recently cleared to begin notifying those affected, and that process is now underway. There is no evidence of customer information being misused. We remain committed to protecting customer data and privacy."