News

Barclays to fight ATM fraud with screen messages

August 25, 2004

Finextra.com: Barclays Bank has outlined plans to stem rising levels of ATM fraud and is urging its customers to be extra-vigilant when using machines. Earlier this month, the UK bank wrote to all customers stating that it was limiting daily withdrawals on a single card to £300 (U.S. $538). In September, Barclays plans to introduce a new warning screen on all its ATMs which gives advice on what to do if the machine looks like it has been tampered with. And in October, the bank aims to be the first in the UK to introduce a new "shield your PIN icon" on its ATM screens, reminding all consumers to protect their PINs. According to figures from industry payments body APACS, ATM fraud in the UK increased from £29.1 million (U.S. $52.2 million) in 2002 to £39 million (U.S. $70 million) in 2003.