Bank / Credit Union

Bank of Baroda selects NCR for ATM-as-a-service solution

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February 17, 2022

Bank of Baroda, a large bank based in India, has selected NCR Corp. to provide its ATM-as-a-service solution. With this solution, the bank will transfer management of its self-service channel for more than half of its 9,800 ATM fleet to NCR, according to a press release.

The solution will handle compliance, security and software updates for the ATMs, which will ensure greater availability, uptime and a more predictable cost structure.

"We are a bank that prioritizes digital innovation and leveraging leading technology to facilitate superior customer experiences, which is why we have decided to partner with NCR," Akhil Handa, chief digital officer for Bank of Baroda, said in the release. "By outsourcing the management of our ATMs with NCR, we'll be able to offer a more modern experience and expanded transaction options via our self-service channel. At the same time, our staff will have more time to focus on our core strengths and growth-focused initiatives."