Branch Transformation

Bank of America enters Louisville market, plans to open 165+ branches by end of 2026

Photo: wolterke - stock.adobe.com

September 23, 2024

Bank of America announced its plan to open more than 165 branches in 63 markets by the end of 2026, with 40 opening in 2024. Most recently, the bank announced it will open its first branch in the Louisville, Kentucky market on Oct. 7, according to a press release.

Since 2014, the bank has invested more than $5 billion into expanding its branch presence, according to a press release. In the Louisville area, it plans to have five branches by the end of 2025.

"We are thrilled to be expanding our presence in the Bluegrass state by opening our first financial centers in Louisville," Felicia Lewis, division executive, Southeast at Bank of America, said in the release. "By expanding our capabilities in this market, we are able to better serve clients, and further drive local community growth and development."

Since more than 95% of client interactions take place on the bank's digital platforms, it is reshaping its branches to serve as meeting places for customers to discuss their finances or access ATMs.

"We are reaching more and more clients through the expansion and modernization of our financial centers," Aron Levine, president of Preferred Banking at Bank of America, said in the release. "While most clients are using our digital capabilities for their everyday banking, they are visiting our centers for in-person conversations about their more complex financial needs and advice on their life priorities and financial goals."