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ATMIA recognizes outstanding achievements, elects new board members at Summit

November 17, 2002

SAN DIEGO, Calif. -- The ATM Industry Association (ATMIA) honored several companies and individuals at its ATM Awards Banquet, the association's first, which was the highlight of an ATM Summit and Awards event last week in San Diego.

Ernest Burdette, the founding president of Triton Systems, was awarded a Lyle Elias Lifetime Achievement Award for his contribution to the creation of the convenience ATM market.

Lyle Elias, ATMIA's president, presented the award, named after him following his successful two terms as founding president of the association.

In addition to the Lifetime Achievement Award, three annual awards, each with two categories, were given, all decided by member vote: Best Practice, Best Technology and Best Contribution to Promoting the Interests and Growth of the Industry.

The winners are:

For Best Practice ATM Deployment, in the ISO Category, Capture Systems LLC.

According to Mike Lee, the ATMIA's international director, Capture Systems was selected "for pioneering the concept of off-premise ATMs throughout Latin America and the Caribbean in the face of many barriers to entry, and for implementing a program of training for all distributors to ensure conformance to market requirements, providing processing services, 24/7 customer services, cash management, help desk and maintenance and repair for its off-premise operation."
 
For Best Practice ATM Deployment, in the Financial Institution Category, First National Bank of South Africa.

Lee said the bank was selected "for installing ATMs in previously disadvantaged communities such as townships and even squatter camps after negotiations with local leaders in a bold and innovative program of social and economic upliftment."

For Best ATM Technology, in the Through-the-Wall ATMs Category, FleetBoston Financial.

Lee said Fleet was selected "for deployment of advanced ATM open software architecture that will provide extended functionality and a new, personalized ATM experience at its fleet of over 3,500 ATMs."

For Best Practice ATM Deployment, in the Stand-Alone ATMs Category, NCR's 7-Eleven Vcom.

This project was selected, Lee said, "for creating an innovative hybrid ATM and kiosk machine for deployment at 7-Eleven stores for use by both banked and unbanked sectors, revolutionizing the use of ATMs in convenience locations, by including such services as online shopping through cash rather than credit card.

For Best Contribution to Promoting the Interests and Growth of the ATM Industry, in the Individual Category, Alan Townsend, Crime Prevention Coordinator of the Flying Squad at New Scotland Yard, Metropolitan Police Service, UK.

Townsend founded and chairs the UK's ATM Security Working Group, consisting of all the UK's major ISOs, the LINKnetwork, 39 police forces, financial institutions and a variety of associations such as ATMIA and the British Bankers' Association, producing best practice security guidelines for stand-alone ATMs, an ISO crime incident database, and serving as a countrywide liaison with police forces and ATM deployers, all resulting in an estimated 19 percent reduction in ATM crimes in the UK in 2002 compared to corresponding periods in 2001.

For Best Contribution to Promoting the Interests and Growth of the ATM Industry, in the Organizational Category, NCR.

This award recognizes the role played by NCR's Strategic Solutions Group, based in Dundee, Scotland, in developing leading-edge emerging ATM and self-service technology, Lee said.

The runners-up were:

For Best Practice Deployment, in the ISO Category, Welch Systems, which is a partner with NCR in the manufacturer's iATMglobal project. Through iATMglobal, Welch Systems is providing an extended range of services at its ATMs, including multiple long-distance phone cards, movie tickets and pre-paid wireless re-charge. Other new services such as flower ordering will be added soon.

For Best Practice Deployment, in the Financial Institution Category, Palm Desert National Bank. Lee said the runner-up award recognized PDNB for "its enabling sponsorship program and vault cash provision for the majority of U.S. ISOs and its implementation of a national anti-fraud system."

For Best ATM Technology, Through-the-Wall Category, NCR. The runner-up award recognized the manufacturer "for its ground-breaking through-the-wall multifunctional ATM that has led the market for over a decade," Lee said.

For Best ATM Technology, Stand-Alone Category, De La Rue Cash Systems. Lee said the runner-up award recognized De La Rue for "its research-based innovation of the MiniMech machine with a Quikfill Cash Can, an open tray concept for the growing merchant cash replenishment model."

For Best Contribution to Promoting the Interests and Growth of the ATM Industry, Individual Category, Ron Congemi, president of Star Systems. Lee said Congemi was selected as a runner-up in this category "for his seminal and pioneering contribution to the development of the world's largest ATM terminal driver, providing electronic transactions at more than 224,000 ATMs and 895,000 point-of-sale terminals."

For Best Contribution to Promoting the Interests and Growth of the ATM Industry, Organizational Category, Concord Retail ATM Services. "For creating a new capability in the ATM industry to provide widespread ATM service enhancements for both retail and bank ATMs," Lee said.

According to Lee, the purpose of the awards "is to instill a culture of continuous improvement, a set of values predicated on the pursuit of excellence."

Also at the Summit, four new members were elected to the ATMIA's executive board.

They are: Burdette, the president of Triton Systems in Long Beach, Miss.; Ken Gaunt, chief executive of Electronic Banking Solutions in Atarmon, New South Wales, Australia; Dominic Hirsch, managing director of Retail Banking Research in Surrey, UK; and Mike Clinard, chief operating officer of Houston-based Cardtronics.

Lee said the new members will broaden the association's geographic representation.

"The tremendous experience and expertise they will bring to the executive management of the association (will bring) a strong element of direct accountability to our association," he said.

Founded in 1997, ATMIA provides an official voice for the rapidly growing international ATM industry. Its members include ATM manufacturers and deployers, ISOs, private owners, financial institutions and all providers of related products, services and consultancies.

ATMIA has four international chapters: Africa, Australasia, Europe and North America.

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ATM Industry Association (ATMIA)

The ATM Industry Association, founded in 1997, is a global non-profit trade association with over 10,500 members in 65 countries. The membership base covers the full range of this worldwide industry comprising over 2.2 million installed ATMs.

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