Security

ATM scammers use 'glue and tap' to steal funds

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March 7, 2023

ATM thieves are targeting customers with a scam that involves glue and tap payments. A reportby ABC 7 revealed scammers were targeting customers at multiple Chase Bank locations in San Francisco, California. In the scam a criminal puts glue over the card reader to prevent it from working then accesses the users account after they use the tap feature.

Multiple customers claim they were approached by a man, when the card reader wasn't working, who told them to tap their cards. After doing this, they later noticed multiple fraudulent withdrawals. When customers tap their cards, the account will remain up unless the customer logs out. If they do not, then the scammer can access their account and steal money once the customer leaves the ATM.

Three victims claimed Chase would not review security footage because the amount of cash stolen was below $5,000. The bank did eventually refund the three victims.

"When using an ATM, be vigilant in protecting your PIN number and making sure you have logged out of your account," Chase told the news outlet.