ATM news: Merchants tug networks for change

Industry experts offer advice about the benefits of deploying transactional kiosks and how the different functionalities can help retailers better support their customers without allocating additional staff.
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Interchange wars: Merchants tug networks for change

With a legal battle dubbed "the interchange war" heating up in U.S. District Court, 2006 is gearing up to be crucial for merchants, consumers and the ATM industry. Interchange fees paid on debit and credit card POS transactions will likely be impacted by the outcome of a large class-action antitrust lawsuit filed last year against the nation's top credit card companies and banks.

Alex Richardson offers tips on assisted selling

In his seminar at the Self-Service & Kiosk Show on Feb. 13, Alex Richardson laid out the trends he's seeing in assisted selling devices in retail. Richardson, founder of software giant Netkey and now managing director for Selling Machine Partners, began with a brief history of the kiosk industry, then jumped forward to discuss how some major retailers are implementing self-service technology.