Software

1st Community Credit Union integrates Jack Henry Digital Platform

September 13, 2022

1st Community Credit Union, based in Wisconsin, has selected Jack Henry's Banno Digital Platform for core processing and IT needs. Member Driven Technologies implemented the platform, which includes Banno Conversations, to offer digital engagement for members, according to a press release.

"The digital experience is now do or die when it comes to maintaining strong member relationships," Larry Nichols, CEO and president of MDT, said in the release. "By launching the Banno Digital Platform in partnership with MDT, 1st Community Credit Union is taking proactive steps to select a solution that members love today with the secure and flexible architecture necessary to make sure members will also love it tomorrow. We are proud to partner with leaders like 1st Community Credit Union as they invest in modern technology to better support and serve their communities."

"To deliver a superior member experience, it's critical to have a secure, innovative digital platform with a wide range of features and functionality, which is exactly what we've found in Jack Henry's Banno," Mike Lorenz, vice president of Member Experience for 1st Community Credit Union, said in the release. "Banno provides the simplicity, responsiveness and versatility we were looking for. Members have already expressed positive reactions, reflected by high ratings in Google Play and the App Store. The technology has set an excellent foundation for our digital branch, contributing to our broader digital strategy."