RESEARCH: Future of Payments lies in innovation, customer service

January 10, 2010

New research from ACI Worldwide Inc. and Retail Systems Research reveals that retailers are not doing enough to keep pace with consumers' swift adoption of…

Processing hiccups in U.S, Germany, Australia linked to software, year change

January 10, 2010

Digital Transactions reports that processing glitches struck in Germany and Australia over the past week apparently involved applications that couldn't…

Online billpay, customized user offerings are ways of future

Sheila Narayan, executive vice president and general manager of the Banking Payments Division at Online Resources, shares her thoughts about the future of…

Enterprise integration improves banking performance

Sam Kilmer, vice president of market development at Harland Financial Solutions, says financial institutions should focus on channel integration between the…

P2P payments open doors for FIs

Neil Platt is the senior vice president and general manager of banking at CashEdge Inc., provider of person-to-person payments platforms. During November's BAI…

Online banking should offer users more financing help

Mark Shulman, product manager for Digital Insight, says consumers are demanding that their financial institutions provide more tools for fnance maintenance…

'Customer service is king,' at ATMs and beyond

Lorraine Fischer, senior vice president of First Data Corp., says financial institutions must ensure that they offer their customers and members enhanced…

Cash recyclers, dispensers are focus at teller line

Jack Malinowski, chief technology officer for Benchmark Technology, says the future of banking is focusing on teller-cash recyclers and teller-cash dispensers.

P2P payments open bank revenue streams, improve user experience

Don MacDonald, chief marketing officer for Fiserv, says the financial industry is changing, and the changes represent the dawning of a new day in the financial…

Jack Henry signs with N.J. bank for enterprise-wide automation

January 7, 2010

Jack Henry & Associates Inc. has signed New Jersey-based First Hope (more than $400 million in assets) for Jack Henry Banking's SilverLake System, which…

ACI provides SunTrust Bank with ATM tools, growing ATM transactions

January 7, 2010

ACI Worldwide has announced that SunTrust Bank has gone live with ACI Communication Services for Advanced Networking, to bring SunTrust's ATM network into…

Top ATM execs to watch in 2010

by

Commentary: These six executives are bound to make waves in the ATM world in 2010.

Spanish bank Santander gives free ATM use to U.K. account holders

January 6, 2010

CompareAndSave.com reports that Spain-based Santander bank, which now operates Abbey and Alliance & Leicester, is giving U.K. account holders fee-free ATM…

ACH Federal plans new standard in e-payments for banks, small businesses

January 6, 2010

Chattanooga, Tenn.-based ACH Federal, which provides electronic payment services, has announced plans to introduce a new suite of solutions, including ACH…

Diebold names Ducey executive VP; Bucci to retire

January 6, 2010

Diebold Inc. has named Charles E. (Chuck) Ducey, Jr. executive vice president of North America operations.   According to a news release, Ducey, 54, in his…

NCR to mark 125 years this month at NRF

January 6, 2010

NCR Corp. plans to celebrate "125 years of innovation and helping retailers around the world better connect, interact and transact with their customers," at…

Global Axcess signs turnkey ATM deal with Southeastern grocery chain

January 6, 2010

Global Axcess Corp. has announced a new 16-month contract valued at $16,000 per month with a Southeastern U.S. grocery chain.   According to a news release…

FIS's Jabbour says banks can grow deposits in down economy

Anthony Jabbour, the executive vice president of FIS, says financial institutions of all sizes can build demand deposit accounts in spite of the economic…

ATM USA names Richard Kowalski to advisory board

January 5, 2010

Morrisville, N.C.-based ATM USA LLC, a nationwide ATM owner and operator, has named banking veteran Richard A. Kowalski to its advisory board.   According to…

Calif. credit union signs with Fiserv for Mobile Money

January 4, 2010

Fiserv Inc. announced in a news release that Merced, Calif.-based Merced School Employees Federal Credit Union, with $371 million in assets, is now providing…