Popi/o appoints CEO

October 12, 2021

Popi/o Mobile Video Cloud, a digital customer engagement platform for banks and credit unions, has selected Jed Taylor to serve as CEO. He will replace Gene…

The Chicago Blackhawks select Bitcoin of America as entitlement partner for post-game show

October 12, 2021

The Chicago Blackhawks, an NHL team, has selected Bitcoin of America, a Bitcoin ATM provider and virtual currency exchange, as an entitlement partner for its…

Landmark Credit Union intros Clinc's chatbot

October 11, 2021

Landmark Credit Union, a credit union with 5,000 branches in the U.S., has introduced Clinc's voice and text-enabled chatbot for its more than 370,000 members.

CheckAlt appoints executive, director

October 11, 2021

CheckAlt, a payment solutions provider for financial institutions, has appointed Trip Colden as chief revenue officer and Jason Donaldson as director of…

Analyze this! Detailed customer journey analytics at ATM from eKassir

How does the user go through the scenarios at ATMs, how fast? Where are the bottlenecks and friction points? You can easily get the answers on these questions…

How to improve banking customer experience with right mix of digital tools, personal touch

by Holly O'Neill

Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial…

NCR provides e-commerce solution to supermarket chain Northgate

October 8, 2021

NCR Corp. has rolled out its e-commerce solution Freshop to Northgate Gonzalez Market, a supermarket chain with 42 stores in Orange, Los Angeles, Riverside and…

Vottun intros digital currency cross-order payments solution on Spanish regulatory sandbox

October 8, 2021

Vottun, a blockchain startup, recently announced its intra-company cross-border payments solution using digital currencies from the Stellar Development…

Post Technologies, Glia deliver chatbot with live chat integration to 7 credit unions

October 6, 2021

Posh Technologies, a conversational AI company, has partnered with Glia, a digital customer service solutions provider, to deliver an integrated chat solution…

JPMorgan Chase invests $100M in minority-led financial institutions

October 6, 2021

JP Morgan Chase is investing $100 million into Black, Hispanic and minority-led depository institutions and community development financial institutions, which…

Best Practices for Cooling Outdoor Kiosks

Outdoor ATMs and self-service kiosks are often exposed to extreme temperatures and humidity which can damage the sensitive electronic components within (CPUs…

Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote…

Bitvo expands crypto asset offering

October 5, 2021

Bitvo Inc., a cryptocurrency trading platform, has expanded its crypto asset offerings, including a U.S. dollar stablecoin. Now users can buy, sell and trade…

Profit online bank offers free bookkeeping, accounting

October 5, 2021

Profit, an online bank, has introduced an all-in-one business bank account that offers bookkeeping and accounting for free. The company did this to help people…

Bitcoin of America ATMs add Ethereum cryptocurrency

October 4, 2021

Consumers can now buy and sell Ethereum cryptocurrency at Bitcoin of America bitcoin ATMs, known as BTMs, in addition to bitcopin and Litecoin, according to a…

Global ATM market to reach $27.7B by 2026

October 4, 2021

The global ATM market is expected to reach $27.7 billion b 2026, growing at a compound annual growth rate of 5.8% from 2020 to 2026, according to a report by…

3 bankers share insights on banking hot topics

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…

Woodforest National Bank picks Repay for clearing, settlement processing

October 1, 2021

Woodforest National Bank, a 760-branch bank based in 17 states, has selected Repay to act as a clearing and settlement processor. Repay's solution will provide…

Mercator Advisory Group appoints director of merchant services

October 1, 2021

Mercator Advisory Group, a research and advisory firm for the payments industry, has selected Donald Apgar to serve as its director of merchant services…

Bitcoin Depot surpasses 5,000 crypto ATMs

October 1, 2021

Bitcoin Depot, a crypto ATM network, now operates more than 5,000 bitcoin ATMs across the U.S. and Canada, having tripled its kiosk count in the last six…