Vietnamese cardholders call for ATM boycott over 'on-us' fees

January 7, 2013

Vietnamese ATM cardholders are fed up with fees. Following an announcement by the State Bank of Vietnam that commercial banks would be allowed to impose fees…

Kuwaiti FI lets customers open investment deposits at ATMs

January 7, 2013

Kuwait Finance House is now offering a service that allows customers to open investment deposits using ATMs throughout the emirate of Kuwait. The move is part…

Turkish bank introduces cardless cash withdrawals at the ATM

January 7, 2013

Turkish FI Türk Ekonomi Bankasi has updated its CEPTETEB (roughly translated "pocket TEB") mobile app for iPhone. Now CEPTETEB users can conduct cardless cash…

Bank of Italy shuts down Vatican ATMs over AML issues

January 7, 2013

If you're planning a trip to the Vatican, take lots of cash — and be sure to get it outside the imposing iron gates of St. Peter's Square. As of last…

The rise of the 'light' bank branch

by Richard McMurdo — Principal Consultant, Talaris

In a recent article about what we can expect from branch banking in 2013, I predicted the rise of the 'light' bank branch. It's something that I thought was…

NCR buys ATM video software-maker uGenius

January 4, 2013

NCR Corp. has purchased uGenius Technology Inc., a Utah-based video banking software developer. The acquisition will help NCR to add future enhancements to its…

SBI, ECS reach ATM acquiring-processing milestone

January 4, 2013

The State Bank of India and its payments solution provider, ElectraCard Services, passed a landmark of sorts recently, processing 10 million transactions at…

GRG Intelligent Cash Deposit eases 'rush hour' at Taiwan's largest mall

January 4, 2013

The Dream Mall, Taiwan's largest shopping center, has installed 10 GRGBanking P2801L Intelligent Cash Deposit Machines. The ATMs will provide the mall's 60…

UL achieves GlobalPlatform qualification for complete Collis Test Tools portfolio

January 4, 2013

UL has announced the successful completion of the Global Platform TestFest process for its Collis Compliance Test Suite for GlobalPlatform Mapping Guidelines…

5 ways to win in 2013 with ATM best practices

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Benchmarking to best practices is key to getting top performance from your ATM fleet.

NAC welcomes new board members

January 3, 2013

The National ATM Council Inc. has announced that Bonnie Dalrymple of EFX Financial Services and Steve Mieczkowski of ATM Partner/Matrix ATM will join the NAC…

Javelin outlines top banking trends for 2013

January 3, 2013

Analysts at Javelin Strategy and Research have identified payments, banking, mobile and security as some transformational trends for 2013. The trends point to…

NCR buys video ATM software-maker uGenius

January 3, 2013

NCR Corp. has purchased Utah-based video banking software developer uGenius Technology Inc. The ATM manufacturer said the acquisition will help it to add…

It's payback time for some ATM users in Thailand

January 2, 2013

Customers of the Government Savings Bank in Sukhothai, Thailand thought their luck was in when ATMs began paying out double last Friday. But their good fortune…

Self-service ATMs help shape a new branch service philosophy

When University Federal Credit Union decided it was time to reinvent their branch model, they worked with the branch transformations group at Diebold…

IT issue leaves Lloyds customers cashless on New Year's Eve

January 2, 2013

New Year's Eve celebrations may have been flattened a bit for some for Lloyds banking customers in the U.K. Due to an IT failure at the bank, customers were…

Rural Indian bank network to add ATMs, branches

January 2, 2013

India's Pandyan Grama Bank will open 17 new branches and will also begin to introduce ATMs during its next fiscal year, said a news release from the FI’s…

Vietnamese banks may begin charging on-us ATM fees in March

January 1, 2013

Card-issuing banks in Vietnam will be allowed to charge their customers for ATM cash withdrawals starting in March. Cardholders already pay for ATM withdrawals…

Gaming hall ATM ban could worsen gambling problems, group says

January 1, 2013

A help organization for people with gambling problems has said that a government ban on gaming venue ATMs in the Australian state of Victoria may actually be…

Bulgarian, Italian police arrest four dozen ATM skimming gang suspects

December 28, 2012

Police successfully took down an international skimming and credit card counterfeiting gang earlier this month, nabbing 48 of approximately 80 suspected…