Bridging the 'transformation gap' with video teller [infographic]

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Traditional and digital banking customers want different things from a branch; a VTM allows an FI to serve both in a single, cost-effective environment.

GRG certifies TSS ATM key management system

August 3, 2015

Certification paves the way for GRG ATM owners to use remote key loading to establish the initial encrypting key for their ATMs.

Jana ditches NCR

August 3, 2015

The ATM-maker's largest private shareholder reportedly sold its 9 percent stake in NCR after the company failed to find a buyer.

Florida lottery exploring ticket sales at ATMs

July 31, 2015

The lottery is also looking at the possibility of propping up lagging sales by adding Internet and gas pump purchases.

Bank of Spain condemns proposed ATM fees

July 31, 2015

Some of the country's largest banks want to charge noncustomers for transactions conducted at their ATMs.

Kansas keeps $25 ATM cash limit for welfare benefits cards

July 31, 2015

However, the state has postponed implementation until the US Department of Health and Human Services decides whether it violates federal law.

Cash is still tops for convenience, payment study finds

July 31, 2015

However, the survey also found that cash (and checks) experienced the greatest decline in use over the last year.

New RBR report appraises a booming Chinese ATM market

July 31, 2015

A new RBR report profiles the Chinese ATM market, including growth opportunities — and government regulations that disadvantage foreign providers.

'Diebold 2.0' shifts into phase II

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In turnaround terms, Diebold has spent the last two years crawling. Now the company is ready to walk and, eventually, run.

Bank Mandiri, Wincor team up for major ATM deployment

July 31, 2015

In just three months, the Indonesian bank has added 3,375 new Wincor Nixdorf systems to a network that now comprises more than 17,000 ATMs.

Cardtronics, Speedway re-up with long-term ATM services contract

July 31, 2015

The renewal covers approximately 2,750 stores in 22 Midwest, East Coast and Southeastern states, and includes expansion rights.

Skim-readings: ATM industry news and notes

July 31, 2015

Plaudits, promotions, and the problem with not looking a gift horse in the mouth.

NCR Q2 earnings buffeted by winds of exchange

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a Q2 earnings call, company executives talked at length about adverse FX and a shift to higher margin services — and as little as possible about a rumored…

NCR said to have 'pulled the plug' on selling

July 30, 2015

A source 'with direct knowledge' about buyout negotiations says a bid on the table has fallen through and buyout consideration is at an end for the ATM-maker.

Cardtronics, Sunoco extend ATM services agreement

July 30, 2015

Cardtronics says it currently owns and operates approximately 700 ATMs for Sunoco Inc. in 15 Eastern states.

India's state banks refigure ATM install numbers for the fiscal year

July 29, 2015

The country continues to pursue its goal of universal financial inclusion enabled by a robust nationwide network of ATMs.

PrivatBank prints out major savings on ATM parts

July 29, 2015

The Ukrainian FI says it's eliminating 95 percent of the cost — and a lot of the wait time — for some ATM parts by fabricating them with an inexpensive 3D…

CDS, Triton partner on direct currency conversion at ATMs

July 29, 2015

With the addition of the Triton brand, Columbus Data Services says that it now offers DCC support for all major ATM hardware vendors.

Entries due July 31 for ATM, mobile payments tech awards

July 28, 2015

Awards will honor Innovative FIs and ATM and Mobile Tech providers, as well as acquirers demonstrating excellence, leadership and initiative in EMV…

Money mules a stubborn problem for ATM operators

Money mules are the "last mile" to launder funds gained from illegal activity — and ATMs are often their first stop.