Analysis: Customer experience is traditional FI's advantage over digital banks

March 16, 2018

The emergence of digital banks — offering mobile payments, e-wallets and more — is creating new competition in the financial services industry.  

PAI, Planet Payment renew contract for direct currency conversion at ATMs

March 16, 2018

Payment Alliance International, the nation's largest privately held ATM provider, and Planet Payment Inc., a provider of international and multicurrency…

Investor says Diebold is 'set up for success' with new CEO

March 16, 2018

Installing a new CEO at the helm seems to have helped Diebold Nixdorf Inc. calm the jitters of some of its shareholders — in particular, activist investor…

Coinsource expands into Colorado with 8 bitcoin ATMs

March 16, 2018

Coinsource, which bills itself as the world's largest bitcoin ATM network, has expanded to the state of Colorado, where it has installed a total of eight…

Chase, PayPal partner for mobile wallet promo

March 15, 2018

As of today, Chase Freedom has added a new quarterly category — PayPal — and has brought back a customer favorite — Chase Pay and grocery stores — from April…

Slots, cash and change at the ATM

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

We all talk about change, and we almost always combine that with talk about disruption and innovation. I am becoming more convinced that the future of the ATM…

How to boost your bottom line with ATM service parts planning

by Marvin Bowers — Vice President Sales - Global Division, ACG

In a lean business environment, it might seem that only larger service companies can maximize the uptime of a customer's ATM fleet. But thanks to supply chain…

In a mobile banking era, the ATM is more important than ever

by Rebecca Hellmann — Director of Marketing, FCTI

Despite consumers' growing preference for digital account interaction, they continue to rely on ATMs for cash, account access and and more advanced functions…

Fifth Third ATMs enabled for cardless cash withdrawal

March 15, 2018

Customers of Fifth Third Bank can now withdraw cash from the bank's ATMs without using a bankcard.

Transactions at Dolphin Debit ATMs surge 47 percent in 2017

March 14, 2018

Dolphin Debit, a full-service ATM management company, saw strong growth across all areas of the company in 2017. Revenue grew 27 percent year over year and the…

Conformance expands HQ, workforce to support clients' compliance needs

March 14, 2018

Conformance Technologies, a provider of technology solutions used to manage business compliance requirements, has expanded its Reno, Nevada, headquarters…

Trustonic, Mirae provide secure one-time password authentication for mobile banking

March 14, 2018

Korea Financial Telecommunications and Clearings Institute has partnered with Trustonic and Mirae Technology to simplify and improve the secure authentication…

'Prime' isn't just a rate anymore: Banks, tech and the 'Amazon Effect'

That clever little arrow in Amazon's logo pointing from "a" to "z" is no coincidence, and it explains why the company would set its sights on banking. The fact…

3 in 10 consumers interested in Amazon checking account

March 13, 2018

A notable minority of consumers would be interested in opening a banking account with Amazon if it were possible to do so.

Diebold Nixdorf debuts AllConnect Services for streamlined physical distribution channels

March 13, 2018

Diebold Nixdorf has launched Diebold Nixdorf AllConnect Services, an offering that leverages a data-driven Internet of Things infrastructure to make physical…

Restaurants popularize order-and-pay, but 2 in 5 patrons still use cash

March 13, 2018

Restaurant checks paid via mobile app grew 50 percent last year, according to a study from NPD Group. However, cash still accounts for 2 in 5 restaurant…

EMV adoption in self-service retail: What's taking so long?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EMV compliance is a process that self-service equipment operators need to follow any time a new combination of payment device, software and gateway/processor…

Finding Great Parts is Tough

At ACG, we realize how difficult a purchaser's job can be. Sourcing, validating, ordering, and tracking hundreds of parts per week can be exhausting. With a…

Will real-time payments really transform the US market?

Real-time payments infrastructure officially arrived in the U.S. with the launch of The Clearing House RTP system in November. Will the technology ultimately…

Digital Check study of postal banks hints at possible future for US bank branches

March 9, 2018

Postal banking isn't likely to catch on in the United States in the near future, but its underlying principles could play a role in branch transformation…