ATM security starts at the top

Successful planning and policy-making for ATM security starts at C-level, not sea level. Why? Because buy-in rarely builds from the bottom up, and word about serious threats almost never reaches the upper echelons until there's a Really. Big. Problem.

Can rewards programs push mobile payments past the tipping point?

Mobile payments have caught fire in Europe, where the technology is making inroads on cash. But they haven't made a dent in the US — yet. Does the m-payment industry finally have the magic formula for attracting loyalty awards-loving Americans?

How are you driving digital engagement in the branch?

Evolving technology has enabled financial institutions to answer today's consumer expectations for better, more convenient banking. That focus on the customer experience can extend to the branch and help create a more modern and unified experience across channels.

ATM industry insights from the Fed's payment study

The Federal Reserve has released the sixth study in its series of triennial reports on payment trends in the United States. Though its focus is on noncash payments, the study does offer insights for the ATM industry.

It's a small world: How the ATM industry brought 3 friends together

Connections to the ATM industry — and a bit of serendipity — brought three women full circle from a tiny Catholic high school in New Orleans.

ATM fraud in the age of EMV

While credit unions, banks and other ATM owners and operators continue to migrate their machines to EMV technology, the question remains: Will EMV ultimately solve the serious problem of fraud?

Competitive concerns over Link ATM network cloud MasterCard-VocaLink deal

In its assessment of a proposed MasterCard-VocaLink deal, the UK Competition and Markets Authority has zeroed in on competitive concerns related to one of its components — the Link ATM network.

Is it time to punt paper receipts?

Inspiring frustration isn't the analog receipt's worst crime. It also suffers from inertia — static and unable to influence or mobilize customers.

Lost in translation? The changing language of transactions

Payments solutions, networks and end points will have to continue to support a duopoly of plastic and cash, even as our understanding of what a payments end point looks like continues to change.

Big news: The top 10 ATM Marketplace features of 2016

From card-free access to cash recycling, here's a look back at the features that captured the greatest interest from ATM Marketplace readers in 2016.

Love at the ATM

The ATM is celebrated for its advanced capabilities — charitable donations, direct currency conversion, mobile phone top-up, bill pay and more. But matchmaking? Who knew?

5 ways to get greater value from your ATM business website

Resolve to start 2017 by optimizing your organization's website for greater visibility and value to potential customers. You don't have to pay a lot, you just have to pay attention to the right things — and some of them can be DIY.

Could Sweden really go cashless?

All the signs seem to point to Sweden becoming an entirely cash-free country. However, the phasing out of a payment method that has been in use for centuries will not be simple, and it's possible that the country will never become truly cashless.

50 years of ATM innovation — and no end in sight

It seems extraordinary that, 50 years after its introduction, the ATM remains at the forefront of the consumer banking experience. There's one inalienable reason why.

ATM fraud: The evolution of an epidemic

From brute force to hi-tech hacking, how did this phenomenon evolve and, more importantly, what can we do to stop criminals from cashing in at everyone else's expense?

Why we'll never stamp out spear phishing

When subjects in a spear phishing study received a link to New Year's party pictures — and instructions not to share them — nearly half clicked through even though they didn't know the sender.

Never mind what you heard; millennials use cash

You can believe the Fed's latest report that says they do, or you can believe an endless parade of unscientific online polls that say otherwise.

ATM Marketplace: November's top 5 reads

November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the self-service devices of the future) and contemplation (the ATM turns 50! And how does Cardtronics keep racking up those big quarterly earnings?) Here's what you might have missed.

Azerbaijani bank embraces advanced ATM technology

The International Bank of Azerbaijan has introduced a digital, fully automated self-service branch banking concept that targets 'almost any customer interested in modern service channels.'

Diebold vs. Hyosung: Sorting out the first-round decision in the ATM-makers' patent battle

The companies' patent wars before the International Trade Commission and US federal court spilled over into the court of public relations yesterday.

Showing (1 - 20) of 2532

Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES