Keeping up with the millennial generation ... at the ATM

Keeping up with the millennial generation ... at the ATM

Millennials — the "experiential" generation — have been steering away from large, corporate brands and toward smaller, less well-known companies that reflect their values. This "reverse branding" trend presents three distinct opportunities for ATM operators.

EMV at the ATM: A lot of progress, but a long way to go

EMV at the ATM: A lot of progress, but a long way to go

Progress has been positive, but there are still thousands of ATMs across the U.S. that have yet to be migrated to be compliant with EMV. This presents an opportunity for operators who have older, non-EMV machines in their network to upgrade to more modern, higher-security solutions.

Meet your skimmable daily source for payments and fintech news ...

Meet your skimmable daily source for payments and fintech news ...

This month, ATM Marketplace will be joined by an all-new publication designed to bring you a concentrated dose of the day's biggest stories about banking, payments, financial technologies and the consumer trends driving a tumult of change in the world of money.

A quantum leap: How will banks cope with tomorrow's tech?

A quantum leap: How will banks cope with tomorrow's tech?

Last century, one of most dramatic changes to the banking ecosystem was the integration of digital technology, both with back office and customer-facing systems. Today, we are entering a whole new phase.

The video-ready FI: 8 steps to success

The video-ready FI: 8 steps to success

There’s no doubt that video banking will become a must-have in the next few years. By implementing it today, you’ll have a competitive differentiator in your market and can reap the benefits that others have already discovered.

ATM Marketplace: June Top 5

ATM Marketplace: June Top 5

It's officially summer. And it feels like it. Whether you're headed to the lake, the cabin, the pool, or indoor refuge with working AC for the July 4 holiday, it's a good time to catch up on your summer reading — including top-rated features you might have missed at ATM Marketplace.

Mobile banking use is skyrocketing ... Now what?

Mobile banking use is skyrocketing ... Now what?

Consumers regularly log onto mobile banking to conduct routine tasks. But to keep people engaged and foster brand loyalty, banks need to constantly expand the range of services available via this channel — which means more choice and convenience for users.

Why consumers didn't buy Shake Shack's cashless plan

Why consumers didn't buy Shake Shack's cashless plan

Shake Shack founder Danny Meyer recently penned a blog post giving three reasons why his restaurants were going cashless. Consumers pushed back, giving one reason why they hated the idea and, in the end, their wishes prevailed.

Are your ATM fees driving away cardholders?

Are your ATM fees driving away cardholders?

Cash may be on its way out, but the trip looks to be slow, tedious and accomplished by fits and starts. In the meantime, more than three-quarters of consumers rate fee-free ATM access as "very important" or "essential" — and they're willing to change banks to get it.

4 ways FIs are fighting ATM upgrade fatigue

4 ways FIs are fighting ATM upgrade fatigue

Nearly 80 percent of financial institution-owned ATMs in the U.S. will have to be replaced or upgraded to support Windows 10 — so what's an FI to do? Many taking a good look at alternatives to the tiresome and expensive hamster wheel of ATM upgrades.

ATM safety: A global consumer perspective

ATM safety: A global consumer perspective

As banks migrate transactions away from tellers, making ATMs the default channel for basic banking transactions, it becomes increasingly important that customers feel safe at an ATM. A global study offers insight into how FIs can ensure user confidence.

Gen Z comes of age ... in the age of digital banking

Gen Z comes of age ... in the age of digital banking

Move over millennials. Gen Z is on the scene and ready to leave its mark on banking and payments. Born after 1999, members of this demographic view the world completely differently than the generations that have gone before them.

ATMs going, going, already gone?

ATMs going, going, already gone?

I have begun observing that there are fewer and fewer ATMs in places where I used to see them — at airports, railway stations and malls.

Real-time data: The key to transaction satisfaction for the contemporary bank accountholder

Real-time data: The key to transaction satisfaction for the contemporary bank accountholder

While delivery of retail banking services is growing more complex, accountholders are growing more impatient with service disruptions and slow transaction speeds. A free webinar and white paper offer a single, elegant solution to both issues.

1 simple way to make merchant cash management a snap

1 simple way to make merchant cash management a snap

Admittedly, cash sales present merchants with challenges — the cost of theft and shrinkage and the time spent separating and counting notes, filling out bank slips and taking daily deposits to the bank — unless you pay a carrier to do it. A smart safe offers an all-in-one solution.

Sweden's far from accidental journey to a cashless society

Sweden's far from accidental journey to a cashless society

Sweden's apparent move toward becoming the planet's first cashless state is clearly neither accidental nor simply the outcome of choices made by the Swedish public.

How banks can meet the need for speed in an omnichannel age

How banks can meet the need for speed in an omnichannel age

As rapidly as retail banking is changing today, consumer expectations are changing even faster. How is an FI supposed to keep pace and keep customers happy? The answer lies in the effective use of real-time data, and an upcoming webinar will explain why — and how.

ATM Marketplace: May Top 5

ATM Marketplace: May Top 5

ATM deployers are looking ahead: In May, the first and second most-read stories were concerned with the future of the industry. The remainder of the top five offered information deployers can use in the here-and-now to ensure that ATM of the future is secure, consumer friendly and profitable.

A mixed bag: US banking reg rollbacks are met with approval and alarm

A mixed bag: US banking reg rollbacks are met with approval and alarm

In May, President Trump signed a flurry of legislative measures, keeping a campaign promise to roll back bitterly opposed rules and regulations levied against banks during the Great Recession. Predictably, public reactions to the undoing of these Obama-era restrictions were miles apart.

Banks at a crossroads: The future of ATMs

Banks at a crossroads: The future of ATMs

In North America, the ATM channel is maintaining its central role as a core banking touchpoint with the consumer. But on the other side of the ocean, some major European companies seem to think the ATM channel is a dying business. So, who is right?

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