5 need-to-know facts about cardless ATM transactions

Every ATMIA conference has its trending topic du jour. This year, the buzz was about cardless ATM transactions, a subject addressed in a well-attended 1-hour roundtable discussion among executives leading the charge to a card-free future.

Reflections on ATMIA US 2017

With a full slate of speakers, panels, exhibits and meetings, the annual ATM Industry Association conference once again offered the opportunity to stay abreast of developments in the global ATM industry. Here is what we learned at ATMIA this year.

Are ATM-manufacturers' fortunes finally on the upswing?

In earnings calls, NCR Corp. and Diebold Nixdorf execs spoke confidently about a turnaround in their business: NCR touted continued positive momentum; the newly combined Diebold Nixdorf emphasized the magnitude of its portfolio.

How BMO used a 'smart campaign' to introduce digital innovation

With four major digital initiatives to introduce in just two weeks, BMO marketing execs were confronted with the question, 'How do we bring this all together and reinvent ourselves in a way that breaks through the clutter ... and doesn't overwhelm our staff?'

'You've come a long way, baby': 50 years of ATM memories

At the ATMIA US conference, four of the industry's longest-tenured professionals shared memories and lessons learned while they were busy paving the way for today's modern ATM networks.

Cardtronics shares get a haircut in a 'transitional year'

Company execs explained during an earnings call that the loss of income from 8,000 U.S. ATMs combined with delayed EMV migration, a growing constant currency gap, and integration of the company's largest-ever acquisition will make 2017 a year of adjustment.

Two guys, an RV and a lot of ATMs

Brothers Mike and Evan Almeida took their event ATM show on the road 12 years ago and haven't looked back yet.

Branch transformation goals: Grow revenue, reduce costs, unlock great customer experiences

In a fast-paced 15-minute presentation, NCR's Andy Aceto explains that the first task in branch transformation is to define the problem. And the solution, he says, 'is not about technology.'

Why the blockchain will change financial services delivery forever

One area that has lagged in innovation is financial services. Though money is inherently a conservative market, many predicted some time ago that providers would innovate quickly or be replaced.

'What you gonna do in those shoes?'

Look for Betsy Bohlen next week at the ATMIA US in Florida. But don't look for her to be wearing 'cruel shoes.'

There's comfort in cash

I cannot count the number of times I have been pressed to hand over a couple of banknotes in an emergency. And it is this sense of comfort, security and control that makes perhaps the strongest statement about the relevance of cash in the long term.

4 strategic marketing moves for ATM operators

With so many new advertising and marketing options available, it can often be hard for businesses to decide what strategies and technologies will be the best fit for their companies — and reach their target markets.

ATM fraud by the numbers

In an excerpted commentary from the forthcoming 2017 ATM Future Trends report, Shirley Inscoe, senior analyst at Aite Group, shares results from the firm's recent ATM fraud study. The study investigates trends and offers recommendations for remediation measures.

ATM Marketplace: January top 5

Network management, the menace of malware, the future of fraud, Fed findings on payments, and a fight between ATM industry heavyweights over patent claims. These were the top-of-mind topics for readers as we rang in 2017, the year the ATM checks off its first half-century.

ATM 2.0: Breathing new life into the cash machine

The ATM of the future is no mere cash-burping balance inquiry device: It's an in-store brand champion; cardless cash and money transfer provider; loyalty program manager and points redemption center; consumer data treasure trove ... and that's just for starters.

7 must-see sessions at the ATM industry's biggest annual conference

With so much to see and only so much time, there are tough choices to be made about what to take in at this year's ATMIA U.S. conference. But while you're penciling-in your calendar, here are a few items to consider adding in ink.

Is your ATM network working as efficiently as possible?

As financial institutions around the world start to replace aging ATM networks with more modern, feature-rich devices, those that get a head start and implement the services consumers expect will be well placed for years to come.

More bang for the buck: Why it's more important than ever to invest smartly in ATM technology

Financial institutions that invest wisely in technology relevant and valuable to their customers will look back on the ATM's 50th anniversary as the starting point of a new era of customer satisfaction and convenience.

The Diebold-Hyosung ATM patent war: Win, lose or draw?

The competitors have been locked in a patent battle for 15 months so far. How much longer might this 'knock-down, drag-out' drag on?

No rocket science required: 3 ways ATM deployers can defeat Ploutus-D malware

Any one of three commonsense safeguards can immunize an ATM against Ploutus-D. And one more precautionary measure can make it far more difficult for criminals to program ATM malware in the first place.

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