Best practices for integrating automated retail while enhancing customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How automated retail such as kiosks can be integrated within a venue is the focus of a panel talk at the upcoming Automated Retail and Kiosk Innovation Show.

Deadline extended for Top Women in Retail Technology Awards

September 11, 2026

The deadline for the Top Women in Retail Technology Awards has been extended to Sept. 18.

Get those nominations in for Top Women in Retail Technology Awards

September 2, 2026

Know a woman redefining how retailers and businesses engage with consumers or an influential female retail tech leader shaping the future of consumer-facing…

Nominations open for 2026 Automated Retail & Kiosk Innovation Awards

by Richard Slawsky — Editor, Connect Media

The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products…

9 self-service tech trends to watch

by Bradley Cooper — Editor, Connect Media

The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…

The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

Self-service innovators honored at ARKI Awards

by Bradley Cooper — Editor, Connect Media

The Automated Retail & Kiosk Innovation Show Awards honors innovators and influencers in automated retail, kiosks and responsible self-service.

Integrating AI into self-service

by Bradley Cooper — Editor, Connect Media

Learn how AI will change self-service at the upcoming Automated Retail & Kiosk Innovation Show.

How to scale a self-service rollout

by Bradley Cooper — Editor, Connect Media

A panel at ARKI will discuss how to complete a national self-service rollout through actionable strategies and blueprints.

Self-service is evolving: Say hello to the Automated Retail and Kiosk Innovation Show!

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit is now the Automated Retail and Kiosk Innovation Show (ARKI), an event focused on the future of automated retail, December…

Why voice interaction is the future of self-service

by Daniel Brown — Editor, Networld Media Group

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…

Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

Self-Service Innovation Summit panel to cover biometrics in ATMs, kiosks

by Bradley Cooper — Editor, Connect Media

Where does biometric identification stand today in self-service solutions? This is a topic a panel at the Self-Service Innovation Summit will cover in detail.

Self-Service Innovation Summit: Driving profitable self-service retail in high-traffic locations

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk, “Self-Service Retail: A Profitable Path to Growth in High-Traffic Locations,” will offer expert insight at the Self Service Innovation Summit…

How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

Self-service kiosks: Unlocking benefits for banking

by William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions

Self-service kiosks are becoming vital parts of many businesses, including banking. But what is a self-service kiosk and why is it so important to think about?

5 rules for success in self-service

by Daniel Brown — Editor, Networld Media Group

A panel of experts shared core trends and rules for success for self-service automation at the Self-Service Innovation Summit in Miami, Florida.