Will Hernandez
Will Hernandez
Will Hernandez has 14 years of experience ranging from newspapers to wire services and trade publications. Before becoming Editor of MobilePaymentsToday.com, he spent two years as the content manager for PaymentsJournal.com, a leading payments industry news aggregator and information hub published by Mercator Advisory Group. Will spent four years covering the payments industry as an associate editor for multiple publications in SourceMedia's Payments Group based in Chicago.
Recent Contributions
The rise of digital identity: A conversation with Hrishi Talwar of Equifax
by Will Hernandez — Editor, NetWorld Media Group
Will Hernandez, editor of Mobile Payments Today, talks with Hrishi Talwar, Equifax mobile strategy leader, about the rise of biometrics, the benefits of…
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The wrap from BCX: Mobile banking and payments, AI, and the future of it all
by Will Hernandez — Editor, NetWorld Media Group
Will Hernandez, editor of ATM Marketplace sister publication Mobile Payments Today, offers a wide-ranging view of topics and talking points from the 2018 Bank…
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How banks and their customers can benefit from artificial intelligence
by Will Hernandez — Editor, NetWorld Media Group
The question of how artificial intelligence can help banks to achieve more meaningful interactions with customers was an overriding theme at the Bank Customer…
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5 takeaways from the 2018 Bank Customer Experience Summit
by Will Hernandez — Editor, NetWorld Media Group
An overarching theme from this year's event in Chicago was how banks will take advantage of the data provided by AI initiatives to enhance the bank customer…
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Podcast tackles pros and cons of cashless society
by Will Hernandez — Editor, NetWorld Media Group
Host Will Hernandez, editor of Mobile Payments Today, talks with Ankit Kumar from Gemalto about the ramifications — both positive and negative — of a cashless…
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CBW Bank sharpens focus on digital banking, fintech collaboration
by Will Hernandez — Editor, NetWorld Media Group
Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial…
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Podcast: USAA's branchless system for military pushes mobile banking technology forward
by Will Hernandez — Editor, NetWorld Media Group
Host Will Hernandez, discusses USAA's unique branch-less mobile banking system, which services the U.S. military. USAA is typically on the cutting edge of…
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Podcast: Kroger cans Visa; Costco goes contactless
by Will Hernandez — Editor, NetWorld Media Group
Research analyst John McKee and Mobile Payments Today Editor Will Hernandez look behind the battle lines at Kroger's clash with Visa, and discuss events…
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How Citi maximizes the mobile experience in an omnichannel banking world
by Will Hernandez — Editor, NetWorld Media Group
Mary Hines, Citi Managing Director of Customer Engagement and Innovation, described how the bank has created new opportunities for customer engagement in the…
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6 sound bites from CONNECT: The Mobile CX Summit
by Will Hernandez — Editor, NetWorld Media Group
One of the overarching themes in this year's event held in Chicago was the importance of design, whether in a mobile app, a loyalty program, or delivery…
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