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Terrina Rishel

Terrina Rishel
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Recent Contributions


3 reasons why FIs need a drive-through transformation strategy

by Terrina Rishel — CEO, ATM Authority, LLC

Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries…

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6 questions every FI should ask about branch transformation

by Terrina Rishel — CEO, ATM Authority, LLC

Over the last few decades, we have watched technology disrupt many industries — requiring them to change rapidly or risk becoming obsolete. When new technology…

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There’s more to branch transformation than ATM deposit automation

by Terrina Rishel — CEO, ATM Authority, LLC

Facing today's consumer demands, financial institutions are becoming increasingly aware of the need to offer an omnichannel experience. Annual growth rates are…

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Where's the beef?

by Terrina Rishel — CEO, ATM Authority, LLC

Remember the Wendy's Old-Fashioned Hamburgers slogan, "Where's the beef?" I've always thought it was one of the cleverest marketing campaigns because it cut to…

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Who cares about branch transformation?

by Terrina Rishel — CEO, ATM Authority, LLC

Thinner margins, loan losses, economic pressures, expensive regulation and stiff competition have created the need for banks to conduct an in-depth analysis of…

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5 tips for entrepreneurial success

by Terrina Rishel — CEO, ATM Authority, LLC

"What's the formula for success as an entrepreneur?" Of course, the complete answer depends on the particular situation, however, I believe there are five key…

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7 ways to evaluate expenditures with precision

by Terrina Rishel — CEO, ATM Authority, LLC

It seems that everyone has an opinion about how to spend budget dollars and achieve strategic goals. As a leader, you have the responsibility of weeding…

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5 reasons not to manage like a passive-aggressive

by Terrina Rishel — CEO, ATM Authority, LLC

One common complaint about corporate culture involves leaders who demonstrate passive-aggressive behavior — commonly defined as resistance indirectly exhibited…

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5 questions to ask before buying a video teller device

by Terrina Rishel — CEO, ATM Authority, LLC

Gone are the days of selecting an ATM "box" without the need for complex evaluation. Purchasing a video teller device requires a different mindset; one rooted…

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