ATM industry under pressure

by Sherry Yang

March 6, 2005

Banks today, perhaps more than ever, are interested in outsourcing the ATM sides of their businesses. Why? Because outsourcing can improve the economics of a…

Drive-up ATMs driving up cost?

by Sherry Yang

January 24, 2005

Ah, the venerable drive-up ATM. Most bank branches have at least one, and typically it's the machine that sees the most usage.

Take the dread out of key management

by Sherry Yang

January 24, 2005

Burglary rates would skyrocket if thieves could enter every house in a neighborhood with a single key. The same principle applies to ATMs.

Mobile machines drive customer use

by Sherry Yang

December 29, 2004

A rolling ATM gathers customers. At least that's been the experience of some banks that have added mobile machines to their ATM programs.

Out of site

by Sherry Yang

December 2, 2004

Installing drive-up ATMs is not an inexpensive proposition - especially in a non-branch environment.

Middleware: Reliable software evolution

by Sherry Yang

December 2, 2004

The growing use of middleware - a layer of software that sits between applications and hardware - brings banks a step closer to integrating their ATMs with…

Cash-handling changes on the way

by Sherry Yang

November 17, 2004

The Federal Reserve is poised to make policy changes that will force many banks and other financial institutions to change the way they think about money.

Teaching an old dog new tricks

by Sherry Yang

November 17, 2004

The ATM isn't what it used to be, but there may be some new opportunities for continued growth.

ATM news of the weird

by Sherry Yang

November 17, 2004

State of confusion: Police collared a befuddled Boston bandit suspected of starting off a daylong robbery spree by mistaking a copy shop for a bank.

Breaking the bank of the cash habit

by Sherry Yang

Few things seem as counterintuitive as a bank that does not give cash to customers at its branches.

Many factors influence ATM migration to Windows OS

by Sherry Yang

July 22, 2004

Streamlining ATM operations is the main factor in the migration away from an OS/2 ATM operating system to Microsoft Windows, according to research conducted by…

Banks get help with ATM privacy, view-ability

by Sherry Yang

July 21, 2004

When Synergistics Research Group surveyed 1,000 consumers in the spring of 2001, 47 percent said that trying to read screens in sunlight topped their list of…

Branded ATMs put banks everywhere

by Sherry Yang

July 13, 2004

Independent ATM operators are partnering with banks to help expand geographic reach by rebranding ATMs in retail locations. The banks gain marketing muscle and…

Networks strive to unify PED standards

by Sherry Yang

July 13, 2004

The ATM industry's latest network requirement is that the PIN-entry devices (PED) on newly purchased ATMs be approved by one of three independent…

Java-friendly BASE24 makes market impact

by Sherry Yang

July 13, 2004

Three hundred and twenty customers, including 86 of the top 500 U.S. banks and 24 of the top 100 U.S. retailers, use ACI Worldwide's BASE24 transaction…

Free ATM access boosts profile of payroll cards

by Sherry Yang

July 13, 2004

Payroll cards let employers distribute wages via a stored value card rather than a paper check or electronic deposit into a traditional banking account. They…

Wraps leverage ATM advertising potential

by Sherry Yang

July 13, 2004

Television, radio and print media have established systems for gauging the size of their audiences. At first, ATM advertising didn't, which made it difficult…

As tech and regulations change, who should drive your ATM?

by Sherry Yang

June 29, 2004

Financial institutions evaluating whether they want to drive their own ATMs or outsource that function to a third party tend to focus on two "C"s - cost and…

ATM urban legends rare, wacky

by Sherry Yang

June 29, 2004

Urban legends about ATMs are just about as rare as razor blades in Halloween apples.

Remote key distribution may improve compliance rates, security

by Sherry Yang

June 29, 2004

Trying to improve PIN security, EFT networks require their members to use a unique encryption key for each ATM. While the requirement has been ignored by some…