ATM industry under pressure

by Sherry Yang

March 6, 2005

Banks today, perhaps more than ever, are interested in outsourcing the ATM sides of their businesses. Why? Because outsourcing can improve the economics of a…

Drive-up ATMs driving up cost?

by Sherry Yang

January 24, 2005

Ah, the venerable drive-up ATM. Most bank branches have at least one, and typically it's the machine that sees the most usage.

Take the dread out of key management

by Sherry Yang

January 24, 2005

Burglary rates would skyrocket if thieves could enter every house in a neighborhood with a single key. The same principle applies to ATMs.

Mobile machines drive customer use

by Sherry Yang

December 29, 2004

A rolling ATM gathers customers. At least that's been the experience of some banks that have added mobile machines to their ATM programs.

Middleware: Reliable software evolution

by Sherry Yang

December 2, 2004

The growing use of middleware - a layer of software that sits between applications and hardware - brings banks a step closer to integrating their ATMs with…

Out of site

by Sherry Yang

December 2, 2004

Installing drive-up ATMs is not an inexpensive proposition - especially in a non-branch environment.

Cash-handling changes on the way

by Sherry Yang

November 17, 2004

The Federal Reserve is poised to make policy changes that will force many banks and other financial institutions to change the way they think about money.

ATM news of the weird

by Sherry Yang

November 17, 2004

State of confusion: Police collared a befuddled Boston bandit suspected of starting off a daylong robbery spree by mistaking a copy shop for a bank.

Teaching an old dog new tricks

by Sherry Yang

November 17, 2004

The ATM isn't what it used to be, but there may be some new opportunities for continued growth.

Breaking the bank of the cash habit

by Sherry Yang

Few things seem as counterintuitive as a bank that does not give cash to customers at its branches.