Mark Aldred
Mark Aldred
Mark Aldred is Vice President of Sales, International for Auriga.Recent Contributions
Banking in 2025: How to meet customer expectations
by Mark Aldred — Head of Sales, Auriga
To stay competitive in this fast-moving landscape, banks need to understand what their customers really want and invest in the right technology and strategies…
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The future of the branch is hybrid
by Mark Aldred — Head of Sales, Auriga
By blending digital capabilities with human interaction, the hybrid branch offers the best of both banking worlds to fit the needs of every customer, no matter…
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End-to-end cash management meets modern banking needs
by Mark Aldred — Head of Sales, Auriga
There is a great need for banks to optimize processes to keep cash relevant and cost effective, but also ensure that it fits within the wider payments landscape
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Improving banking security
by Mark Aldred — Head of Sales, Auriga
Even though it is heavily spelt out by regulators and others, the digitalization of financial services comes with increased security risks, even as it improves…
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What's pulling banks down on customer satisfaction?
by Mark Aldred — Head of Sales, Auriga
A recent survey for UK’s Institute for Customer Service found that banks didn't make the cut for good customer service. How can they improve?
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Can we get a vote for protecting cash?
by Mark Aldred — Head of Sales, Auriga
One often ignored issue by politicians is the loss of in-person banking services. Politicians should address voters’ concerns about the decline in in-person…
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What's the future of ATMs, ITMs?
by Mark Aldred — Head of Sales, Auriga
The ATM of the future will be a multifunctional banking kiosk.
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How to make ATMs green-friendly
by Mark Aldred — Head of Sales, Auriga
Managing ATMs well and handling cash responsibly can make using cash eco-friendly.
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AI will transform banking
by Mark Aldred — Head of Sales, Auriga
Banks can use AI to improve customer experiences, provide a more personalized touch to their services, streamline branch management and bolster security.
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How have neobanks changed banking?
by Mark Aldred — Head of Sales, Auriga
Customers have the choice of using traditional banks, neobanks or both, but their choice is dependent on their needs and how well the bank can respond.
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