News & Media From Mark Smith
Accelerate profits with exceptional customer service
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
As ATM upgrades ramp up, your customer service team must be ready to meet the demand and reinforce customer relationships.
read nowCash is vital to disaster recovery: How IADs can help
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
I grew up in the Deep South where hurricanes are always worrisome this time of year. Everything heats up and the deluge begins — unpredictable, but certain.
read nowIt's go time. Are your techs ready?
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
This year will be remembered for the number of ATM upgrades and replacements that occurred as a result of the migration from Windows XP to Windows 7. But this…
read nowThe case for converting ATMs to Windows CE - instead of Windows 7
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
It seems like just a few years ago that ATM manufacturers and the banking industry had to migrate to Microsoft Windows XP software.
read nowFor some, frivolous ATM fee notice lawsuits are still a threat
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
On Dec. 20, 2012, President Obama signed HR 4367 into law, eliminating the federal requirement that ATM operators post surcharge fee notifications not only on…
read nowTHE major reason for FI outsourcing in 2014
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
Simply, Windows 7.
read now2 compelling arguments for ATM topper advertising
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
Many of us have seen video toppers on ATMs come and go — several times. But today, given the reduced cost of operation and increased consumer expectations, the…
read nowWhat do your ATM branding colors say about your business?
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
The most prominent brands in the world are distinguished by their colors: Think of the golden arches of McDonald's; Coke and Pepsi logos; the UPS slogan, "What…
read nowImpressive ATMs
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
ATM manufacturers have enjoyed years of success with models that had only slight modifications in their appearance and functionality. Mostly, the units have…
read nowEMV education is the key
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
Changes are coming and there have been many discussions, conferences and committee meetings to determine the best path to EMV in the U.S. There are several…
read nowMobile ATMs to the rescue
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
This has been one of the strangest and most devastating years for weather in the U.S. No matter where you live, you've been affected by extreme elements.
read nowSmash and grab: alive and well
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
Perhaps it's due to living close to a very large American city, but it seems to me that the news stories on ATM smash and grab are on the increase. These make…
read nowLoyalty and added value
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
We may all feel that loyalty to business partners is a thing of the past; that the days of a handshake deal and taking others at their word are over. There is…
read now'Paradise by the Dashboard Light'
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
Given the privilege of Internet access, many of us can attend to business matters from virtually anywhere in the world. The web has given us numerous ways to…
read nowATM niche-digging in 3 simple steps
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
Stop, look and listen. All children are taught this for their safety in order to help them stay aware of their surroundings and possible dangers. The concept…
read nowOvercoming interchange
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
"Nobody would dare say they see interchange going away ... what matters is ensuring there is an equitable exchange between issuer and acquirer…"
read nowVirtual Teller ATMs: In demand and increasingly so
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
When you put together the costs of real estate, human resources and sheer operational expenses of a branch, they might far exceed any justification to keep a…
read nowATM screen branding: the power of impressions
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
There is one golden fact about ATM Screens. It's a fact that can turn advertising on its head. A fact that any marketer can embrace:
read nowTo EMV, or not to EMV ...
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
I've had the pleasure of attending several conferences recently and have listened to many points of view about EMV and the VISA/MasterCard timelines for the…
read nowDiversify ... how and why
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
"We are working twice as hard and making half as much," was the most common statement at the recent ATMIA Conference in Scottsdale, AZ. This echoed across the…
read nowSubscribe
Get the latest news and resources from ATM Marketplace.
