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News & Media From Kevin Christensen

Low-income households pump money into retailer wallets

by Kevin Christensen — Vice President, Audit, SHAZAM

A new research paper by three economists predicts that the little guy will shell out more money as FIs seek relief from the revenue-slashing effects of the…

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Card evolution: A bridge between plastic cards and mobile phones

by Kevin Christensen — Vice President, Audit, SHAZAM

Among the hundreds of new payment technologies popping up around the world, one in particular has caught my eye. Called Coin, it's a single plastic card that…

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PCI compliance for acquiring financial institutions

by Kevin Christensen — Vice President, Audit, SHAZAM

In my last post, I took a look at the question, "Does our financial institution need to be PCI compliant?" While the short answer is yes, the long answer is…

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Does our FI need to be PCI compliant?

by Kevin Christensen — Vice President, Audit, SHAZAM

PCI compliance continues to be a confusing — and frustrating — topic. However the short answer to the question above is yes.

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How often are data breaches really reported?

by Kevin Christensen — Vice President, Audit, SHAZAM

Many Target customers are upset, and understandably so. In their view, the retailer did not do enough to protect their private information from the crooks.

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For authentication, consumers want simple and secure

by Kevin Christensen — Vice President, Audit, SHAZAM

Our lives are increasingly digital, which makes accessing our personal information and accounts a daily activity. Resultantly, authentication has taken on a…

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What’s your FI’s fraud prevention philosophy?

by Kevin Christensen — Vice President, Audit, SHAZAM

As with any great debate, you'll find advocates on both sides of the mobile banking fraud question.

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Mobile wallets address two pain points for ATM operators

by Kevin Christensen — Vice President, Audit, SHAZAM

It's no secret that ATM transactions have been waning for several years. As as result, today's operators are challenged to find more ways to: a) increase the…

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Debit card reissuing part I: To reissue or not to reissue?

by Kevin Christensen — Vice President, Audit, SHAZAM

The longer a card is present in the marketplace, the more likely it is to become compromised. Research indicates that the least amount of fraud losses occurs…

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Debit card reissuing part II: 4 tips for safe debit card reissue

by Kevin Christensen — Vice President, Audit, SHAZAM

In a previous post, I shared tips for deciding whether to reissue a compromised or stolen debit card. When the decision is to reissue, there are a few things…

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Malware a threat for mobile banking customers

by Kevin Christensen — Vice President, Audit, SHAZAM

This post concludes a series on risk assessment for mobile-banking apps.

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Non-compliance creates significant risk with mobile banking products

by Kevin Christensen — Vice President, Audit, SHAZAM

This post continues a series on risk assessment for mobile banking apps.

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Have you talked to your legislators lately?

by Kevin Christensen — Vice President, Audit, SHAZAM

Just like average Americans, U.S. financial institutions vary in how involved they like to get in the world of law-making. Whereas some take full advantage of…

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More regulation isn't the answer to breach losses

by Kevin Christensen — Vice President, Audit, SHAZAM

Data breaches have become somewhat of a fact of life for those of us in the payments field. For financial institutions, unfortunately, these breaches have also…

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When a fraudster ‘borrows’ your customer’s smartphone

by Kevin Christensen — Vice President, Audit, SHAZAM

This post continues our series on risk assessment for mobile banking apps.

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Are logins really necessary?

by Kevin Christensen — Vice President, Audit, SHAZAM

Banking on the assumption that cardholders often value convenience over security, at least one major issuer has stepped out with a mobile app that gives users…

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Why EMV liability shifts shouldn't freak you out

by Kevin Christensen — Vice President, Audit, SHAZAM

It's easy to understand why many community financial institutions are in a panic about the impending inter-regional liability shift for ATM fraud. Introduced…

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FDIC warns of entrepreneurial companies in mobile payments

by Kevin Christensen — Vice President, Audit, SHAZAM

In its winter edition of Supervisory Insights, the FDIC examines the evolving mobile landscape, concluding that two industry predictions in particular appear…

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Watch those NACHA emails

by Kevin Christensen — Vice President, Audit, SHAZAM

Community banks and credit unions can make a significant dent in fraud losses by giving cardholders a heads-up where fraud is concerned. This is particularly…

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One very easy way to reduce fraud loss

by Kevin Christensen — Vice President, Audit, SHAZAM

Fraud prevention is a complex endeavor. There is a litany of methods a financial institution can implement to lower or even stop debit card fraud. However, for…

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