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Flora Hamilton

Recent Contributions


The multimarket phenomenon of ATM gas and explosive attacks in Europe

by Flora Hamilton — European Manager, ATMIA

The 13th annual ATM Security conference in October provided a lively platform to review and discuss the alarming growth in ATM gas and explosive attacks in…

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3 key factors that will shape the future health of European ATM Industry

by Flora Hamilton — European Manager, ATMIA

Here in Europe we are eagerly awaiting the review of the European Union's 2007 Directive on "Payment Services in the Internal Market" and the regulation on…

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Why Europe needs the option to direct charge at ATMs

by Flora Hamilton — European Manager, ATMIA

Back in August 2011 I blogged that it was time for Europe to establish proper interchange or set up a structure for direct charging. Well, it comes as no big…

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Takeaways from European ATMs 2012

by Flora Hamilton — European Manager, ATMIA

"A New, Faster and Cooler way to improve customer interaction."

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The European case for proper interchange, surcharging structure

by Flora Hamilton — European Manager, ATMIA

Although it is the holiday season here in Europe, we are never far away from the real commercial pressures affecting some of the national ATM markets here in…

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Revenue and Service: Double objectives for the ATM channel

by Flora Hamilton — European Manager, ATMIA

Earlier this year, we all read the report of the global survey conducted by Level Four which showed that more than half the respondents had increased…

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My first touch screen experience at an ATM

by Flora Hamilton — European Manager, ATMIA

Just to remind you, the “ABIL” ATM was designed by IDEO for BBVA based on extensive customer research and developed and built under tender by NCR Corp. and…

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ATM accessibility in Europe

by Flora Hamilton — European Manager, ATMIA

The European Commission updated the EU Disability Strategy last year following the adoption of the UN Convention on the Rights of Persons with Disabilities.

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