by Dominic Hirsc, Dominic Hirsch — manager, Retail Banking Research
The number of independently operated ATMs is predicted to grow worldwide, but complicated forces are at work. Dominic Hirsch, who works at London-based…
read nowby Dominic Hirsch — manager, Retail Banking Research
Virtually all ATMs around the world use a Windows operating system, and many still use Windows XP. Microsoft released XP in October 2001 and is ending free…
read nowby Dominic Hirsch — manager, Retail Banking Research
The recent publication of RBR's annual survey of the global ATM market provides a timely opportunity to examine the state of the ATM industry. The headline…
read nowby Dominic Hirsch — manager, Retail Banking Research
The publication of RBR's global payment cards research provides, among other things, an annual opportunity to analyze how the different card schemes are…
read nowby Dominic Hirsch — manager, Retail Banking Research
People often ask me if ATM hardware is commoditised. The answer, perhaps surprisingly for a product that is nearly 46 years old, is no. ATM hardware continues…
read nowby Dominic Hirsch — manager, Retail Banking Research
Following many years of unfulfilled potential, the Indian ATM market started expanding a decade ago — driven first by the country’s private sector banks, and…
read nowby Dominic Hirsch — manager, Retail Banking Research
Visa and MasterCard will be pleased that the WTO ruling on July 16 broadly supported a U.S. Trade Representative complaint that China UnionPay holds a monopoly…
read nowby Dominic Hirsch — manager, Retail Banking Research
The findings of RBR’s latest survey of European ATM markets have just been released. One of the things that makes the most recent research findings…
read nowby Dominic Hirsch — manager, Retail Banking Research
The world's largest ATM security conference (ATM Security 2011) was held in London last month and it is clear that ATM security is still a major issue.
read nowby Dominic Hirsch — manager, Retail Banking Research
The results of RBR’s latest global payment cards research provide remarkable reading. Several findings stand out, including surpassing a phenomenal eight…
read nowby Dominic Hirsch — manager, Retail Banking Research
It is not an easy decision for banks to agree to pool their ATMs – they are, after all, giving up control of one of their key channels. So what is it about the…
read nowby Dominic Hirsch — manager, Retail Banking Research
On February 11th the USA announced a formal appeal to the WTO to resolve a dispute with China about access to the local cards market. The USA argues that when…
read nowby Dominic Hirsch — manager, Retail Banking Research
During the recent China ATMs 2011 conference in Beijing Huang Jianjun from Agricultural Bank of China presented a chart that captured my imagination. It showed…
read nowby Dominic Hirsch — manager, Retail Banking Research
Deposit automation is back. Some would argue that it never really went away, but the results of new research from RBR show that a slowdown in deployment caused…
read nowby Dominic Hirsch — manager, Retail Banking Research
Transport for London (TfL) has announced details of an arrangement with MasterCard, giving the card scheme exclusive branding rights for Oyster card wallets in…
read nowby Dominic Hirsch — manager, Retail Banking Research
Hot topic of the year:
read nowby Dominic Hirsch — manager, Retail Banking Research
Teller automation is inextricably linked to the wider process of branch transformation. This is both good and bad news for the teller automation industry …
read nowby Dominic Hirsch — manager, Retail Banking Research
Reviewing the latest ATM crime statistics from the European ATM Security Team (EAST), one statistic stood out – international losses due to card skimming were…
read nowby Dominic Hirsch — manager, Retail Banking Research
In July 2003 I wrote an article entitled “Is the current focus on the Indian ATM market justified?”. At the time I felt that far too many people were pinning…
read nowby Dominic Hirsch — manager, Retail Banking Research
In December 2008, I said that “it seems inconceivable that contactless will not be universal in the future – if not on cards in the short term, then on mobile…
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