Biometrics: The next step forward in ATM security

by Amy Castor — Editor, Networld Media Group

Biometrics have been touted as the next leap forward in ATM security. You don't need to memorize a PIN or even carry a card to access cash. So why haven't…

NCR beats Wall Street Q3 estimates, raises FY revenues

by Amy Castor — Editor, Networld Media Group

ATM revenues were up 55% in the third quarter for NCR, most of that in hardware sales. Gains in all three business segments led the company to raise its top…

ATMIA's Ron Delnevo discusses importance of payment choice, independent ATMs

by Amy Castor — Editor, Networld Media Group

Ron Delnevo, executive director of Europe at the ATMIA, believes in payment choice. He also thinks independent ATM operators play an important role in keeping…

ATM Marketplace: October Top 5

by Amy Castor — Editor, Networld Media Group

Time to catch up on some reading? Popular stories last month included two on security — always a hot topic — and two from the ATM Industry Association…

As banks transition to digital, ATMs become crucial customer touch points

by Amy Castor — Editor, Networld Media Group

Experts believe that banks of tomorrow will be "phygital," a merger of the physical and digital worlds. Taking a central role in this transformation will be an…

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Diebold Nixdorf misses earnings, meets revenue expectations

by Amy Castor — Editor, Networld Media Group

Diebold Nixdorf's retail business slowed in Q3 while its banking business performed. Overall, the firm's banking customers have been receptive to its new DN…

Spain's CaixaBank reports success with facial recognition at ATMs

by Amy Castor — Editor, Networld Media Group

It's been six month since CaixiaBank rolled out facial recognition at a handful of ATMs in Barcelona. Alejandro De Oleza, the bank's digital director, spoke on…

Barclays does about face, allows customers to withdraw cash at UK Post Offices

by Amy Castor — Editor, Networld Media Group

October 24, 2019

Earlier this month, Barclays created a stir when it announced its debit card holders could deposit money, but not withdraw cash at U.K. Post Offices. Under…

Link head of strategy: 'Contactless cards driving move away from cash in UK'

by Amy Castor — Editor, Networld Media Group

Graham Mott, head of strategy at Link, which oversees the U.K.'s network of ATMs, believes that contactless cards are behind the globe's shrinking reliance on…

ATMIA CEO Q&A: 'Cash and digital payments need to coexist'

by Amy Castor — Editor, Networld Media Group

ATM Marketplace caught up with ATM Industry Association CEO Mike Lee at a conference in Rome for a long chat about the war on cash and the future of ATMs. We…

Irish firm creates digger-proof 'pod' to avert ATM thieves

by Amy Castor — Editor, Networld Media Group

October 21, 2019

Ireland has seen a rash of ATM attacks that involve crooks making off with a digger from a construction site and using it to essentially scoop a nearby ATM out…

UK at tipping point, says Access to Cash Review chair

by Amy Castor — Editor, Networld Media Group

As digital payments grow in popularity in the U.K., the systems that support cash are starting to erode. Natalie Ceeney, chair of Access to Cash Review, warns…

UK: half of all debit card payments now contactless

by Amy Castor — Editor, Networld Media Group

October 14, 2019

According to the latest figures from trade association U.K. Finance, now over half of the debit card payments in the U.K. are contactless. 

Striking a balance between customer experience and security

by Amy Castor — Editor, Networld Media Group

As banks strive to offer customers good online experiences, they often partner with a variety of fintechs. But how do they ensure that their apps are secure?

Facebook's Libra just lost its head of product

by Amy Castor — Editor, Networld Media Group

October 10, 2019

Simon Morris, who was the head of product for the Libra Association, the governing body that would oversee Facebook's proposed crypto, is gone.

Bank execs: Why listening is key to creating personalized experiences

by Amy Castor — Editor, Networld Media Group

Banks are under pressure these days to go digital and create personalized experiences for customers, but many are still trying to figure out what sort of…

ATM Marketplace: September Top 5

by Amy Castor — Editor, Networld Media Group

September was a busy month. Three DN Intersect stories made our list of the Top 5 features of the month, along with two other stories addressing the future of…

Outsourcing: How do you not throw out the baby with the bathwater?

by Amy Castor — Editor, Networld Media Group

Outsourcing allows banks to free their staff to engage in more complex tasks, stay compliant and compete with larger banks, but it also comes with trade offs.

CIBC, First Citrus, Bridgeable discuss digital transformation

by Amy Castor — Editor, Networld Media Group

Legacy banks are struggling to transform their brick-and-mortar ecosystems to fit into an increasingly digital world. How do they do it? And more importantly…

HSBC exec: Banks are in an arms race when it comes to innovation

by Amy Castor — Editor, Networld Media Group

Banks have been in the transactional business for far too long, says Jeremy Balkin, head of Innovation at HSBC Bank USA. "We are in the financial services…