Interactive Banker and the branch of the future

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR Interactive Banker joins the ranks of new ATM and self-service technologies that are reframing the image of the traditional bank branch.

Conestoga Bank builds on success with additional video teller ATMs

May 29, 2013

Just a year ago, Conestoga Bank installed its first personal teller machines in a new Bankwerx mini branch — becoming one of the early adopters of interactive…

NCR buys ATM video software-maker uGenius

January 4, 2013

NCR Corp. has purchased uGenius Technology Inc., a Utah-based video banking software developer. The acquisition will help NCR to add future enhancements to its…

uGenius launches online video banking interface

October 11, 2012

UGenius, a provider of multi-channel video banking solutions to financial institutions, has announced the extension of its video teller software offering with…

The big picture: PTM and video banking services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A new 'mini-branch' in Philly presents a model for the future.

New Video Banking Assistance System Allows Customers to Conference with Remote Experts

The new SmartOFFICE system from uGenius will allow experts to interact with customers at multiple locations remotely.

ATMs with a Human Touch: How New ATMs May Replace Bank Tellers

By Martha C. WhiteTime MoneylandPublished: 05/17/2012

Banks Join the Do-It-Yourself Craze

By Robin SidelWall Street JournalPublished: 1:23 AM - 05/15/2012 

NCR invests in video teller technology

January 31, 2012

In a press release today, NCR announced its strategic investment in uGenius Technology LLC, a Utah-based pioneer in video banking solutions. NCR has taken a…

Video banking: A cost-effective alternative to the traditional branch?

FIs want to save money but don't want to sacrifice customer service.  

An ATM with a personal touch

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UGenius' Personal Teller System is getting accolades from bankers and consumers for combining financial self-service with teller consultation.

Video banking deployed by credit union in N.Y.

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November 10, 2009

The (Middletown, N.Y.) Times Herald-Record reports that by the end of November, Mid-Hudson Valley Federal Credit Union plans to install a Personal Teller…

BAI RD: UGenius demos live-teller device

by Tracy Kitten — Editor, AMC

November 4, 2009

UGenius' live teller technology is offering banks and credit unions the ability to touch their customers and members at off-site locations as well as at…