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Digi

Cellular Connectivity Made Simple

333 Wilson Avenue // Norwalk, CT 06854 // 203-642-2800


What is Managed Connectivity?

Managed Connectivity is an end-to-end service that combines network connectivity, hardware, monitoring, management, and support into one solution. Digi Ventus manages the network so financial institutions can focus on their business while keeping ATMs, ITMs, and other critical devices securely connected.

Why should ATM operators start planning for 5G now?

4G LTE remains operational today, but cellular networks continue to evolve toward 5G. Planning ahead gives financial institutions time to modernize ATM and ITM connectivity strategically rather than reacting to future carrier changes. Digi Ventus offers 5G RedCap and full 5G options designed to support long-term deployments. Digi notes that LTE sunset activity is expected in the 2030–2035 timeframe.

What is 5G RedCap, and why does it make sense for ATMs?

5G RedCap, short for Reduced Capability 5G, delivers the benefits and longevity of 5G without the complexity and cost of full-performance 5G where that additional capacity isn't needed. For applications such as ATM connectivity, it provides a practical path from LTE to 5G while supporting secure, reliable, long-term deployments.

Does Digi Ventus provide managed connectivity specifically for ATMs and ITMs?

Yes. Digi Ventus provides end-to-end Managed Connectivity for distributed environments including ATMs, combining cellular connectivity, hardware, monitoring, management, deployment services, and 24x7x365 support.

How does Digi Ventus help secure ATM transactions?

Digi Ventus supports secure private networking and PCI-secure transaction gateway capabilities designed for financial institutions. Its managed connectivity solutions combine secure networking, monitoring, and management to help protect transaction traffic while maintaining reliable connectivity across ATM and ITM fleets.

What is Digi Ventus Genesis?

Genesis is the centralized monitoring and management platform behind Digi Ventus Managed Connectivity. It provides real-time visibility into device and network health, proactive alerts, diagnostics, automation, and lifecycle management across distributed locations.

Can Digi Ventus support both primary and backup ATM connectivity?

Yes. Digi Ventus can provide cellular connectivity as a primary connection or as failover when a primary broadband connection becomes unavailable. Multi-carrier capabilities and automatic failover help keep critical systems and transactions connected during network disruptions.

Can Digi Ventus support large ATM fleets?

Yes. Digi Ventus is designed for distributed, fleet-scale deployments. Genesis provides centralized visibility and lifecycle management across connected locations, while Digi Ventus combines connectivity, hardware, carrier management, monitoring, and support into a managed solution.

Can ATM issues be resolved remotely?

Many network and device issues can be diagnosed or resolved remotely. Genesis provides remote visibility, diagnostics, and management, while Digi Remote Reach enables secure access to devices behind supported Digi routers. This can help reduce unnecessary technician dispatches and ATM downtime.

How difficult is it to deploy or replace ATM routers?

Digi Ventus routers can be preconfigured for zero-touch deployment, helping simplify installations and fleet upgrades. Digi Ventus can also provide deployment and managed services for organizations that want an end-to-end approach rather than managing hardware, carriers, and support separately.

Does Digi Ventus provide 24/7 support?

Yes. Digi Ventus Managed Connectivity includes 24x7x365 monitoring and technical support, providing ongoing visibility and assistance for business-critical connected environments.

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