SBS Software
We elevate self-service devices to peak performance
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KIXOperator – Real-Time Monitoring and Control for Multivendor ATM Fleets
Central monitoring and operational control for multivendor ATM networks
Real-time visibility, incident handling and remote control in one platform with our very own KIXOperator.
Know the status of your entire ATM network at all times
KIXOperator is the central ATM monitoring and control system from SBS Software for multivendor ATM networks. It gives operators real-time visibility of device status, events, and availability across the entire fleet, independent of manufacturer or device type.
Work in just one system instead of switching between tools
All relevant operational information is available in one place. Device states, alarms, and availability data are consolidated, reducing manual checks and simplifying daily operation across branches and central operations.
Handle incidents consistently and without delays
Events and alerts are processed centrally with defined escalation paths. This avoids missed alarms, reduces coordination effort, and ensures incidents are handled in a consistent way across the network.
Resolve issues remotely before sending a technician
Where possible, service actions and device controls can be executed remotely. This reduces unnecessary site visits, lowers service costs, and helps keep ATMs available without manual intervention.
Bring structure into availability and incident tracking
KIXOperator standardizes how incidents and availability are tracked and documented. This improves transparency, supports reporting, and makes recurring operational issues easier to identify.
Scale operations without increasing complexity
As part of the SBS software portfolio, KIXOperator integrates with other SBS Software solutions and existing banking systems. It scales with growing ATM networks and supports ongoing operational optimization while keeping full control with the operator.
Products & Services
KIXOperator – Real-Time Monitoring and Control for Multivendor ATM Fleets
With KIXOperator, ATM operators gain real-time visibility and control across their entire multivendor fleet. The platform reduces operational effort, improves availability and lowers costs by centralizing monitoring, alerts and service actions in one system, from branch level to data center.
