Cook Solutions Group
9225 NE Cascades Parkway // Portland, OR 97220 // (844) 305-COOK
Meet RemoteView. A powerful managed services platform for all of your equipment
Meet RemoteView…A powerful CSG managed services platform for ATM | ITM | TCR & Video Surveillance.
Manage All Your Equipment and Alerts in One Simple Platform.
RemoteView technology allows experts to monitor and fix your hardware and software issues without dispatching in-person techs. Save valuable time and money while receiving best-in-class service with RemoteView from Cook Solutions Group.
RemoteView Managed Service delivers the power and convenience of an additional IT department. Powered by the award-winning support of Cook Solutions Group, RemoteView can support your IT and security workload. Our Network Operations Center (NOC) monitors all equipment so your IT department can focus on your internal infrastructure.
Cook Solutions Group created RemoteView to provide remote support and services to the ATM | ITM industry using technology.
In today's complicated world, the importance of simplified technology is at an utmost priority. This simplified technology delivers a seamless customer and employee experience. Not all managed services are equal and here is why.
RemoteView Managed Services was born out of the same technology IT uses to fix your PC or laptop remotely. An ATM, ITM, DVR, and many of your daily systems are just like a standard PC. RemoteView’s lightweight, secure agent, is easily installed and simple to manage.
CSG's RemoteView Managed Services works with retail banking and security tools like ATMs, ITMs, TCRs, video surveillance, alarms, and access control. RemoteView is like having additional operations and technical FTE on staff!
RemoteView checks if your devices are working well and managed properly. It can also connect your devices and share data, giving important information to your business quickly.
Our Network Operations Center is SOC 2 Type II compliant. You can trust that the best in the industry backs your operation. For a deeper dive into all of RemoteView's solutions, visit RemoteView.tech
Features and FAQ:
What does RemoteView Managed Services connect to?
RemoteView Managed Services can connect to ATMs, ITMs, TCRs, Video Surveillance Systems, Alarms, Access Control and much more!
Is RemoteView Managed Services secure?
RemoteView is outbound only using AES 256 bit encrypted VPN connections.
What are some key features of RemoteView Managed Services?
There are different key features for ATM vs. Video Surveillance including some of the following.
RemoteView ATM, ITM, TCR modules:
- Diagnostics: Remote Resolution
- Security+: Secure your ATM | ITM
- Windows Patch Management: Keep Machines Updated
- Hard Drive Encryption: Lockdown your hard drive to prevent unauthorized access
- Electronic Journals & Analytics: Access EJs Online
- Hard Drive Backup: Nightly backups
- Connect | Internet: Managed Wireless Connectivity
- Marketing Screens: Push AD Campaigns
Products & Services
Revolutionary 5MP height strip camera with built-in AI analytics
The PikoEDGE/PikoVIDEO 5MP Height Strip AI IP Camera represents a groundbreaking advancement in security technology. This innovative camera combines high-resolution imaging, embedded artificial intelligence, and a sleek all-in-one design, making it an ideal choice for enhancing surveillance in high-traffic environments.
Meet Piko - A Unified Security Platform
The best in class Video Management System. Piko provides a seamless viewing and maintenance experience whether you’re on a desktop or mobile device. Using Piko is as simple as integrating the software with your existing camera system, or new hardware at your location.
Meet RemoteView. A powerful managed services platform for all of your equipment
Waiting 8 hours or more for a service call? Remoteview resolves 63% of all ATM | ITM | TCR & Video Surveillance calls without dispatching a tech!
Stop ATM Fraud: Introducing ATM Terminal Security
In an era where digital transactions are omnipresent, ATM and ITM terminals have become prime targets for sophisticated criminal activities. The complexity and variability of these threats demand a security solution that is not only comprehensive but also adaptable to the evolving landscape of financial crime.
Revolutionary ATM Dispenser Camera
This camera integrates into your existing VMS platform allowing your associates to have a new visibility into whether any money was dispensed from the terminal, whether any of the funds might have been retracted back into the machine, whether the customer might have failed to retrieve the funds altogether, etc.
ITM Professional Services That Work
Providing specialized training and custom engagement fitting your unique needs, our professional services team will work as an extension of your institution to help obtain your strategic goals.
Meet Conveyance. Serverless Check Imaging in the Cloud
Conveyance is the first true serverless cloud solution for bank and credit union check imaging.
