Auriga
+39.080.5692111
THE #NEXTGENBRANCH
The solution that leverages advanced self-service and an integrated omnichannel software platform, creating a branch where technology has a pivotal role, to increase process efficiency and optimize performance.
It leverages new technologies such as video banking, Artificial Intelligence and automation to respond customers’ new digital habits while meeting the bank’s needs as cost containment, improvement of internal processes and distribution channels and performance optimization.
Through its features, customers can access all the branch services in self-service assisted mode around the clock and interact with the bank's consultants via video banking for more complex transactions in a safe and personalized way.
Key Features and benefits
The solution is modular and includes WWS Fill4Me and Bank4Me
WWS Fill4Me is the module that extends the bank’s operations to unstaffed channels such as self-service devices including ATMs, advanced ATMs and ASSTs.
This solution ensures the branch to be operative beyond branch hours, thanks to the option of requesting support from remote staff during a transaction. Operations such as deposits, bill payments, check cashing, bank transfers and large withdrawals to be performed on its own or with the support of experiences staff via co-browsing.
Bank4Meis the dock station that brings together the channels of teller, self-service, banking consultancy and sale of financial products to offer a complete and secure access to the bank, with 24/7 assisted service.
It gives the bank the possibility to fully automate or relocate branches, keeping the local presence, innovating technology, cutting branch costs, in complete safety and compliance.
Features of Bank4Me
- Private space for a secure access to all bank’s services independently
- Smooth integration to activate basic transactions via teller and self-service on the workstation
- Simple and complex transactional operations
- Video conference system with a consultant for authorization, support, advisory and product selling
- Technology to be adapted to specific sales processes and integrated with proprietary sales tools
- Seamless and phygital banking experience
- Cardless operations
- Mobile interoperability
- Marketing messages one-to-one and one-to-all
- Feedback management
Get in touch with us
Visit our website or download our free brochure.
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THE #NEXTGENBRANCH
The solution that leverages advanced self-service and an integrated omnichannel software platform, creating a branch where technology has a pivotal role, to increase process efficiency and optimize performance.
