Interactive Customer Experience Association (ICX Association) News & Media
Authentic experiences: How your brand can reach Gen Z for success and customer loyalty
by Daniel Brown — Editor, Networld Media Group
The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.
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Revolutionizing self-service: A peek into the future at the ICX Summit
by Daniel Brown — Editor, Networld Media Group
A panel of industry experts convened to discuss this and strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte…
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ICXA announces 2023 Elevate Awards
by Alicia Lavay — Executive Director, ICX Association
Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…
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ICX Association extends entry deadline for annual Elevate Awards
March 14, 2017
Nomination deadline for the Association's annual awards has been extended to April 3.
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