Bridging the 'transformation gap' with video teller [infographic]

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Traditional and digital banking customers want different things from a branch; a VTM allows an FI to serve both in a single, cost-effective environment.

GRG certifies TSS ATM key management system

August 3, 2015

Certification paves the way for GRG ATM owners to use remote key loading to establish the initial encrypting key for their ATMs.

GRG, DongA Bank collaborate on 24/7 Auto Banking branches

June 9, 2015

Supported by GRGBanking cash recyclers, the self-service facilities offer more than 100 transaction types in a secure, comfortable setting, the company says.

GRGBanking, PaninBank partner on installation of 200 cash dispensers

April 10, 2015

The Guangzhou, China-based manufacturer has established a local office to provide post-sale service and technical assistance with the machines.

Saudi FI, GRG kick off phase two of optimized cash collection project

January 20, 2015

Phase one reduced cash handling time for retailers, streamlined cash collection for the bank and its CIT provider, and improved security for all, the partners…

ATM Industry Association launches new business plan, brand look

January 20, 2015

A more modern look was 'past due' for the organization, which produces multiple conferences, best practices documents, online training, and more.

Commerzbank video teller project captures IT innovation award

December 22, 2014

GRGBanking supplied video teller machines for the project, which was one of four chosen from among 40 entries in the banking IT category.

Global ATM market expected to approach $22B by 2020

December 15, 2014

The global ATM market will expand at a compound annual growth rate of 7.6 percent between 2014 and 2020, a new study reports.

GRGBanking's cash recycling ATMs shines in FI-Forum 2014, Germany

18-24 November, GRGBanking participated in the event ”FI-Forum 2014” in Frankfurt am Main, Germany for the first time. The FI-Forum is an internal event of the…

GRG debuts new model intelligent cash recycler in Germany

November 20, 2014

The company says its updated machine features a new look and an improved user experience.

GRG, Standard Chartered go live with Hong Kong's first VTMs

October 24, 2014

The devices provide remote video teller assistance for more than 70 percent of traditional counter transactions.

GRG Global Customer Exchange examines the future of banking

October 1, 2014

The annual event offered a platform for the discussion of the issues, trends and technologies now influencing the provision of financial services.

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

GRG extends European presence with Hamburg office

July 10, 2014

The new, separately owned subsidiary, GRG Deutschland is officed near one of the largest ports in Europe, where the company will receive shipments of ATMs and…

GRG to tackle the future of banking at ninth GCE conference

July 8, 2014

GRGBanking will hold its 9th Global Customer Exchange at the company's Guangzhou, China, headquarters in September. The company has selected, "Intelligence…

Ecuador's largest bank gives cash recycling a try

June 20, 2014

Banco Pichincha, Ecuador's largest financial institution, is testing cash-recycling technology in a pilot effort with GRGBanking. The project represents GRG's…

ICCOS EMEA 2014 offers case study in TCO control

March 10, 2014

The International Commercial Cash Operations Seminar for EMEA took place Feb. 24–26 in Istanbul, Turkey. More than 248 delegates from 29 countries convened to…

New B-Pesa card scheme backed by UnionPay ATM network

January 29, 2014

Smart Banking Solutions Ltd., a Tanzania-based provider of hardware and software solutions for FIs and telecoms, has introduced the first prepaid card in the…

New Commerzbank branch intros Germany's first video teller ATM

December 19, 2013

This month, German FI Commerzbank AG revealed its new branch strategy with the opening of its reinvented branch in Berlin — the first in Germany to use a video…

Mexico's largest processor certifies GRG ATMs

December 9, 2013

Mexico's largest e-payment processor has certified the GRG Banking H68N Series cash-recycling ATM for use on its payment and POS network throughout the country.