4 experts share digital banking insights at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in…

BCX 2021 Sponsor Preview: eGain

eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact…

On demand webinar: AI-powered coach bots: A new path to financial wellness

February 11, 2021

How helpful would it be to have a fun, virtual coach to help you conquer all your financial issues plus subtly remind you when you procrastinate and cheer when…

Live webinar: AI-powered coaching bots: A new path to financial wellness

January 26, 2021

Financial institution GreenPath, through its partnership with eGain, has launched a Virtual Finance Coach. This AI-powered coach guides customers…

How financial institutions, credit unions can improve operations, customer experiences

by Pat Shea — Editor, NetworldMedia

The coronavirus forced financial institutions to search out new ways to engage with customers.