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Cook Solutions Group News & Media

Can AI make banks safer?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks are beginning to use AI in many different ways, such as fraud prevention, credit card applications and more. But can AI make branches and ATMs safer?

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Digital signage is a game changer for banks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital signage is a big deal for banks. Learn about how it's transforming the drive-thru experience and more in today's episode of the Bank Customer…

Presented by Cook Solutions Group

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Man in the middle: Dealing with a big ATM threat

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Man in the middle attacks are increasing in intensity against ATMs. Here's what they are and how to prevent them.

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How to prevent check fraud without harming the customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Check fraud is still a big issue, especially due to customer demands for quicker funds availability. How can banks manage this issue?

Presented by Cook Solutions Group

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Responding to new ATM security threats

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Security experts share how to prevent new ATM threats, including Man in the Middle attacks.

Presented by Cook Solutions Group

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3 ways ITMs can deliver a better banking experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When used properly, ITMs can improve the banking experience. Here's how.

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Upcoming Webinar: Protecting your ATM Fleet from Man in the Middle, RMS & Hard Drive Attacks

To Learn More about this recent ATM Network Security Breach and how to secure your fleet, Join us Tuesday, March 11th at 8 AM Pacific.

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Smart cameras keep ATMs, branches safe

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cook Solutions Group experts shared the key advantages of smart cameras for bank security.

Presented by Cook Solutions Group

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Should financial institutions consolidate to 1 vendor?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

In today's podcast, experts from Oregon Community Credit Union and Cook Solutions Group discussed vendor management and made the case for switching to one…

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Old Analog POTs lines are unreliable for Alarm Monitoring

In the ever-evolving landscape of telecommunications, the gradual phase-out of analog phone service has become an unavoidable reality. One significant area…

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Glue and Tap Fraud: Protecting Your ATMs and Cardholders from Emerging Scams

Glue and tap fraud stands out from other types of fraud primarily because it is a sophisticated form of social engineering. Unlike traditional fraud, which…

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Teller Cash Recyclers 101: 4 facts to know

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

TCRs have been around for a few decades now at this point, and they have evolved significantly since then. Here are four key facts to know about these machines.

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What's on the horizon for TCRs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cook Solutions Group discussed the last 10 years of TCR history and what we can expect in the future.

Presented by Cook Solutions Group

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How to deploy, manage an ITM

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Today's episode of the Bank Customer Experience Summit podcast takes a deep dive into ITM strategy.

Presented by Cook Solutions Group

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Professional Services and SaaS Cloud Solutions

We provide all-encompassing cloud services for your ATM | ITM environment. FI’s save significant cost when starting ATM | ITM’s in addition to nuances…

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CSG brings ATM/ITM Branding Screen Creation in-house

We are happy to share the CSG’s in-house Professional Services team can now create, help redesign, and program NCR ATM/ITM branding screens.

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7 cash management, recycler strategies to follow

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Many Teller Cash Recycler brands have become obsolete with limited parts. Some are even at end of life and are a security risk. Here are seven tips for how to…

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How to fight ATM fraud

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM security experts spoke about cutting edge fraud techniques and how banks can fight back.

Presented by Cook Solutions Group

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Banking Simplified. One Single Provider for Banks & Credit Unions.

From ATM sales, support, and service to enterprise security solutions using Next Gen technology, Think CSG First.

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3 tips to convert your ATMs into ITMs

by Scott Fieber — Chief Strategy Officer, Cook Solutions Group

Want to upgrade your ATM fleet? Here are three easy steps you can take.

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