The Hybrid Branch: Blending Digital and Physical Banking

This mix of banking needs across society has led to the rise of the hybrid branch, coined the branch of the future. By blending digital capabilities with human…

3 ways ITMs can deliver a better banking experience

by Bradley Cooper — Editor, Connect Media

When used properly, ITMs can improve the banking experience. Here's how.

Top 10 ATM software solutions

by Bradley Cooper — Editor, Connect Media

Here are the top ATM software solutions to get your ATM up and running.

Driving Inclusive Financial Education Through Technology

As the financial technology landscape continues to evolve, it is crucial for financial education to keep pace. Effective financial education and literacy…

Transforming Banking: The Growing Role of AI in Financial Services

The integration of artificial intelligence (AI) in the banking sector has ushered in a transformative era, revolutionising financial services and redefining…

End-to-end cash management meets modern banking needs

by Mark Aldred — Head of Sales, Auriga

There is a great need for banks to optimize processes to keep cash relevant and cost effective, but also ensure that it fits within the wider payments landscape

Reimagine banking with end-to-end cash management

Even though customers have moved towards cashless payments in recent years, more people are starting to rely on cash again as cost of living pressures…

Improving banking security

by Mark Aldred — Head of Sales, Auriga

Even though it is heavily spelt out by regulators and others, the digitalization of financial services comes with increased security risks, even as it improves…

What's pulling banks down on customer satisfaction?

by Mark Aldred — Head of Sales, Auriga

A recent survey for UK’s Institute for Customer Service found that banks didn't make the cut for good customer service. How can they improve?

Will September 18th Be Day UK’s Access to Cash is Saved?

Today, September 18th, marks an important day in how one country, the UK, responds to customer concerns over the loss of bank branches and ATMs in their…

Banking AI: 3 tools to watch

by Bradley Cooper — Editor, Connect Media

Here are three banking AI tools to watch in the coming years.

UK banks: why do they rank low in Customer Satisfaction?

Last month, the UK’s Institute for Customer Service produced its UK Customer Satisfaction Index (UKCSI) for the first six months of 2024.

Bridging the security gap in financial services

Even though it is heavily spelt out by regulators and others, the digitalisation of financial services comes with increased security risks, even as it improves…

Can we get a vote for protecting cash?

by Mark Aldred — Head of Sales, Auriga

One often ignored issue by politicians is the loss of in-person banking services. Politicians should address voters’ concerns about the decline in in-person…

Are banks hitting their omnichannel service scores?

As retail banks approach the half-year point, how should we be judging the success of their customer service strategy six months into 2024?

Is there a vote for improving access to cash and services?

The date for the UK General Election has just been announced. This led our VP of international sales, Mark Aldred, to consider how much the loss of in-person…

What's the future of ATMs, ITMs?

by Mark Aldred — Head of Sales, Auriga

The ATM of the future will be a multifunctional banking kiosk.

Auriga named as a Top 50 fintech company in Europe

May 7, 2024

Auriga has won a spot as a Top 50 Fintech business in Europe by TechRound. This award honors Auriga for its ATM multivendor software, along with its AI and…

Navigating the Future of Self-Service Banking With ATMs and Itms

As banks continue to digitally transform their operations, the question is how ATMs fit into this strategy. Could it be a case of ATMs disappearing off high…

How to make ATMs green-friendly

by Mark Aldred — Head of Sales, Auriga

Managing ATMs well and handling cash responsibly can make using cash eco-friendly.