Why Customers Fall Out of Love with Their Bank and How to Win Them Back

February invites reflection on how lasting partnerships are built through reliability, shared objectives, and continuous value creation, including the…

Banking Trends 2026: What will 2026 hold for Banking and Financial Services?

As the banking industry looks ahead to 2026, the conversation is no longer about whether transformation will happen, but about how coherently it will be…

AI, omnichannel strategies provide secret sauce for banking

by Mark Aldred — Head of Sales, Auriga

AI and omnichannel strategies are transforming banking by enabling banks to provide more personalized, efficient, and resilient services than ever before.

ATM cybersecurity: Staying on top of malware attacks

by Mark Aldred — Head of Sales, Auriga

ATM malware continues to be one of the most persistent and costly challenges for financial institutions worldwide. Here's how to stay on top of it.

Cybersecurity Awareness Month: Protecting ATMs from Malware Threats

October is Cybersecurity Awareness Month, a timely reminder for banks and ATM operators to remain alert to evolving threats. ATM malware continues to be one of…

How banks can embrace data-driven decisioning

by Mark Aldred — Head of Sales, Auriga

To succeed, banks must move from simply collecting data to actively using it to shape data-driven marketing strategies, improve customer services and boost…

Rethinking Customer Service in the Age of AI & Omnichannel Banking

The customer experience in banking is evolving rapidly. Expectations are higher than ever, shaped by the demand for services that are always available…

The Critical Role of Data in Modern Banking

Banks have more data than ever before. Every transaction, customer interaction, and channel leaves behind a trail of information. Yet having data is not the…

Banking in 2025: How to meet customer expectations

by Mark Aldred — Head of Sales, Auriga

To stay competitive in this fast-moving landscape, banks need to understand what their customers really want and invest in the right technology and strategies…

What banking customers expect and how banks can deliver

Banking isn’t what it used to be. Consumers have grown accustomed to a world of instant gratification, whether it’s shopping online or streaming entertainment…

The future of the branch is hybrid

by Mark Aldred — Head of Sales, Auriga

By blending digital capabilities with human interaction, the hybrid branch offers the best of both banking worlds to fit the needs of every customer, no matter…

Innovative Models for Efficient and Sustainable ATM Channel Management

As banking continues to evolve in the digital age, the role of ATMs has expanded from basic cash dispensers to vital, multifunctional service points. With…

From Hoax to Hack: When Panic Is the Payload

In the age of digital banking, misinformation can spread like wildfire, particularly when it relates to people’s finances. A key example is the "Dance of the…

The Hybrid Branch: Blending Digital and Physical Banking

This mix of banking needs across society has led to the rise of the hybrid branch, coined the branch of the future. By blending digital capabilities with human…

3 ways ITMs can deliver a better banking experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When used properly, ITMs can improve the banking experience. Here's how.

Top 10 ATM software solutions

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Here are the top ATM software solutions to get your ATM up and running.

Driving Inclusive Financial Education Through Technology

As the financial technology landscape continues to evolve, it is crucial for financial education to keep pace. Effective financial education and literacy…

Transforming Banking: The Growing Role of AI in Financial Services

The integration of artificial intelligence (AI) in the banking sector has ushered in a transformative era, revolutionising financial services and redefining…

End-to-end cash management meets modern banking needs

by Mark Aldred — Head of Sales, Auriga

There is a great need for banks to optimize processes to keep cash relevant and cost effective, but also ensure that it fits within the wider payments landscape

Reimagine banking with end-to-end cash management

Even though customers have moved towards cashless payments in recent years, more people are starting to rely on cash again as cost of living pressures…