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Revolutionizing ATM testing for accessibility

Serquo, a leader in innovative ATM simulation technologies, is proud to announce the launch of a groundbreaking feature in its flagship product, Atmirage: AI-based audio validation for speech guidance testing. This new functionality is specifically designed to enhance the quality and accessibility of ATMs, ensuring they are optimized for visual

January 10, 2025

Serquo, a leader in innovative ATM simulation technologies, is proud to announce the launch of a groundbreaking feature in its flagship product, Atmirage: AI-based audio validation for speech guidance testing. This new functionality is specifically designed to enhance the quality and accessibility of ATMs, ensuring they are optimized for visually impaired users.

ATMs play a critical role in everyday banking, and accessibility remains a top priority for financial institutions worldwide. The AI-based audio validation tool in Atmirage leverages cutting-edge artificial intelligence to validate the voice-guided functionality on ATMs. With this innovation, banks and ATM manufacturers can streamline testing processes, ensuring their systems provide an inclusive and seamless experience for all users.

“At Serquo, we are committed to driving innovation that empowers accessibility,” said Galia Gómez, CEO at Serquo. “The new AI-based audio validation feature is a testament to our dedication to making banking technology more inclusive for visually impaired users while providing our clients with efficient tools to maintain high-quality standards.”

Key benefits of the AI-based audio validation feature include:

• Enhanced accessibility testing: automatically evaluates speech guidance functionality in different languages to meet accessibility standards.
• Accuracy and efficiency: delivers precise analysis of audio outputs, reducing manual testing time and errors.
• Customizable feedback: allows users to simulate and adjust speech guidance scenarios for a wide range of accessibility needs.

Atmirage has established itself as a leading edge ATM simulation tool, allowing financial institutions to test, validate and optimize the functionalities of their ATMs in a remotely controlled environment. With the integration of this new generative AI-based capability, Serquo is committed to inclusive innovation by supporting the accessibility of ATMs to visually impaired people, guaranteeing the same qualities in the essential services offered by ATMs for all users.

The launch of this functionality is aligned with Serquo’s mission to provide transformative tools that help financial institutions improve their operational efficiency while responding to the changing needs of society and all their customers.

For more information about the AI-based audio validation feature or to schedule a demonstration, contact info@serquo.com 

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