Software

Upgrading to Windows 10? Consider switching to a next-generation ATM monitoring and management platform

As of January 2020, Microsoft officially announced that the support for Windows 7 will be dropped. This reality has brought on feelings of discomfort for many financial institutions who must migrate their current ATM monitoring and management software to satisfy Windows 10 compatibility.

May 21, 2020

Over the past 25 years, ESQ has situated themselves as one of the top global providers of ATM monitoring and management software through their flagship platform, OperationsBridge™. The disciplined research and development strategy pursued by ESQ has been a pivotal factor of this success and has enabled them to offer a forward-thinking feature set in OperationsBridge™.

By researching the general software difficulties that financial institutions experience with ATM monitoring and management software, ESQ applies this research to OperationsBridge™ and continuously develops features that financial institutions seek. One of these features is Windows 10 compatibility which is included out-of-the-box with OperationsBridge™.

The following seven additional out-of-the-box features of OperationsBridge™ have helped launch ESQ ahead of their competition within the ATM monitoring and management software space:

1. Electronic Journal Browser

OperationsBridge™ provides functionality for a user to securely browse and collect Electronic Journal files located on an ATM. This key feature is beneficial to a financial institution for both detailed diagnostics and dispute resolution purposes.

2. Patch Management

Ensuring that an ATM is up to date with the latest patches is crucial for all financial institutions. The Patch Management feature of OperationsBridge™ enables a financial institution to remotely update their ATMs with the latest security patches, software upgrades, bug fixes, and more.

3. Multi-Vendor Support

OperationsBridge™ encourages financial institutions to manage all of their vendors in one platform. It is designed to support plug-and-play configuration to add any brand of self-service terminal or ATM, at any time, to a fleet.

4. Unbiased Flexible Reporting

Financial institutions require the flexibility to create reports themselves without compromising the time that it may take to generate them elsewhere. ESQ provides robust training for their customers and gives them the autonomy to produce unbiased reports within OperationsBridge™ exactly when they need them.

5. Multi-Tenant focus

Having complete control over an entire ATM infrastructure is also a growing requirement among financial institutions. OperationsBridge™ has an enterprise focus to scale at the same rate that business operations do.

6. Real-Time SLA Monitoring

All financial institutions enter SLA contracts with their service providers and vendors. However, not all financial institutions are able to monitor these SLAs in real-time as they are executed. OperationsBridge™ is a platform where institutions can monitor and manage these contracts with no added costs and no hidden fees.

7. Implementations on Time and on Budget

ESQ has perfected the time that is required to get OperationsBridge™ up and running on-site as quickly as possible. This process has been refined through 25 years of implementations across the globe for varying sizes of financial institutions.

There is no better time than now to switch to a next-generation ATM monitoring & management software. ESQ is currently promoting a free 30-minute consultation to dive into the topics listed above and discuss the many benefits of switching to the OperationsBridge™ platform.

For further information or to book a consultation today please contact:

Dominic DiBlasio
dominic.diblasio@esq.com

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ESQ Data Solutions

Smarter operations. Stronger business outcomes.

We are the only independent, vendor-agnostic solution with decades of proven global footprint in ATM/endpoint device management, monitoring, and data analysis deployments. Our enterprise-grade, multi-tenant solutions empower businesses of all sizes to gain full control over their network operations.

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