First Data certifies NCR APTRA Interactive Teller

November 18, 2013

NCR Corp. announced that First Data has certified its APTRA Interactive Teller for its network. The certification enables First Data's financial institution…

ATM innovation: Give the people what they want

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Sounds simple enough, but what do people want?

A manufacturer's dilemma

by atm Atom — blogger, atmatom

Editor's note: Remember the "I Love Lucy" episode (#39) that had Lucy and Ethel working on a candy factory production line wrapping chocolates? If so, you'll…

Diebold calls on Infosys, Oracle to help streamline operations

November 12, 2013

In an effort to streamline service, supply chain management and financial operations processes, Diebold Inc. has partnered with Infosys and Oracle for the…

Wincor aims to upsize its slice of the American market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Following a US operations revamp, Europe's ATM giant says it's ready to step it up on this side of the Atlantic.

Cash recycling ATMs catch on at UniCredit

November 11, 2013

UniCredit, a Milan, Italy-based banking and financial services company with more than 9,000 branches, is adding cash recycling capabilities to the ATM fleet at…

Where do paper ATM receipts fit in a digital world?

Like cash itself, paper ATM receipts will continue to be the preference of many consumers, so make the most of yours.

Wincor World 2014 to focus on branch processes, customer experience

November 8, 2013

Today, the financial services market is dealing with the question of how to implement improved customer service while optimizing the cost position for the bank…

Community banks embracing branch reinvention, too

November 7, 2013

Major U.S. banks have been engaged in branch reinvention for a few years. Now smaller players are beginning to embrace the trend, as well.

Saudi bank first in GCC to offer online deposit

November 1, 2013

Al Rajhi Bank, a Saudi Arabian FI with $59 billion in assets, will be the first bank in the Gulf Cooperation Council to offer online deposit for corporate…

For NCR, a hit and a miss in Q3

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Third quarter news was mostly good for NCR, but the U.S. hardware market hurt its financial services business.

In Q3, Diebold continued to hammer out change

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

CEO Andy Mattes cites improvements but says more hard work lies ahead as the company retools for growth.

Diebold settles patent suit against ATM refurb company

October 28, 2013

Diebold, Inc., has reached a settlement in a patent lawsuit it filed in February in the U.S. District Court for the Northern District of Ohio. According to a…

Study: ATM market 2013-2019

October 28, 2013

Transparency Market Research, a market intelligence company, has issued a new study covering the worldwide ATM industry: "ATM Market — Global Industry…

Diebold settles bribery allegation case for $48M

October 25, 2013

This week, Diebold Inc. reached a settlement with the U.S. Securities and Exchange Commission and the U.S. Justice Department over a 3-year-old case alleging…

Wherever there's commerce, there should be an ATM!

by atm Atom — blogger, atmatom

There was a time when independent retailers didn't give ATMs a second thought. Today, flea market owners like Steve Blakewood see ATMs as indispensable.

5 tips for entrepreneurial success

by Terrina Rishel — CEO, ATM Authority, LLC

"What's the formula for success as an entrepreneur?" Of course, the complete answer depends on the particular situation, however, I believe there are five key…

Panellists put a finger on the solution to card fraud

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The way to stop ATM skimming and card fraud is to make it a crime that doesn't pay, a panel of security experts says.

ATM updates, upgrades and unbudgeted expense

by atm Atom — blogger, atmatom

No industry has been hit by change over the past few years quite like the ATM industry. The emergence of 3DES, VISA-certified keypads, PCI-certified keypads…

Diebold rolls out new product line with branch transformation in mind

October 15, 2013

A new family of banking terminals from Diebold Inc. is helping financial institutions to achieve their branch transformation goals, a news release from the…