The ATM industry's mobile-digital choice: Innovate or die

With consumers increasingly empowered by technology, there's no reversing the global evolution toward mobile banking.

ATM innovation: Give the people what they want

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Sounds simple enough, but what do people want?

Want to control your ATM card use? There's an app for that

November 14, 2013

In financial services, the consumer's No.1 expectation is to be in control. Particularly, consumers want to know that they can get to their money any time they…

PIN wins in consumers' expected mobile wallet experience

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

A recent study by Phoenix Marketing International highlights a disconnect between consumers' awareness of mobile wallets and their use of this emerging payment…

New mobile technology helps reduce ATM fraud risk

November 6, 2013

A new service for debit card and credit card issuers aims to improve the safety of payment card transactions through proximity correlation, comparing the…

The mobile revolution helps bring a positive future for FI brands

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

A recent study from Pew Research shows that 91 percent of U.S. citizens owned a mobile phone as of May. This finding officially makes the mobile phone the most…

ATM cardless cash access: Why the QR code matters (a lot) to FIs

A cool customer convenience, yes. But that's just the beginning of the story for the financial services industry.

Mike Lee: 3 payment game-changers driving mobile

Mike Lee, CEO of ATMIA, participated in a debate at the recent ATM & Mobile Executive Summit in Washington D.C. "It's reached a point where you innovate or…

Mobile wallets address two pain points for ATM operators

by Kevin Christensen — Vice President, Audit, SHAZAM

It's no secret that ATM transactions have been waning for several years. As as result, today's operators are challenged to find more ways to: a) increase the…

PrivatBank debuts the 'topless' ATM

October 29, 2013

A news release from PrivatBank reports that the FI has introduced the world's first Android contactless ATM. The machine, called "the black box," does away…

Infosys survey: Banks looking to mobile to lead innovation

October 23, 2013

Banks increasingly feel the need to innovate, according to a new survey, and they're looking to mobile to lead those efforts.

Stockholm set for largest Bitcoin conference

October 23, 2013

The Stockholm School of Economics will host a conference to discuss the future of Bitcoin, and with 250 people reportedly signed up, it could be Scandinavia's…

Mobey Forum explores mobile wallet strategies for FIs

October 17, 2013

Mobile banking collaborative Mobey Forum has released a new white paper, "Mobile Wallet: Strategic Options for Banks." In it, the forum posits that if FIs are…

Panellists put a finger on the solution to card fraud

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The way to stop ATM skimming and card fraud is to make it a crime that doesn't pay, a panel of security experts says.

Hong Kong IAD pushed to enter the mobile marketplace

October 15, 2013

Joint Electronic Teller Services, the largest ATM provider in the city of Hong Kong, has partnered with its 30 member banks to develop an NFC-based mobile…

How the mag stripe can actually prevent ATM fraud

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Ironically, the same mag stripe that contains card data also holds the key to making that data useless to crooks.

Study: Mobile close to equaling ATM as preferred banking channel

October 11, 2013

The popularity of mobile banking continues to grow, according to a recent study by the American Bankers Association. A survey of 1,000 U.S. adults revealed…

ATM & Mobile Executive Summit 2013: Payment trends

Where retail card technology goes, ATM card technology goes. In a Sept. 25 panel discussion, "Retail Payment Trends," Marisa Mann, director of client delivery…

Study: Cash-based online and mobile payment services around the world

October 8, 2013

ATM operators around the world know that cash remains a significant consumer payment instrument. But as goods and services move online, consumers who use cash…

ATM & Mobile Executive Summit 2013: The ATM-mobile connection

ATM Marketplace Editor Suzanne Cluckey recaps her ATM and Mobile Executive Summit presentation on mobile convergence.