April 19, 2017
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Malfunctioning card readers can effect transaction times and cause misreads. In extreme cases, card readers will lose the ability to accept card information. In both cases, ATM operators face lower and/or lost transaction volumes - leading to additional costs in card reader maintenance, repair and technician costs.
This issue is especially detrimental in the case of EMV card readers, where equipment is more sensitive and must create a connection with the embedded chip.
Machines incapable of performing an EMV transaction may be held liable for fraudulent activity at the ATM.