Bank call centers feeling pressure of COVID-19

by David Jones — Editor, Networld Media Group

COVID-19 forced most of the nation's major banks to restrict lobby access, the reduced access along with the economic downturn have placed enormous pressure on…

American Express says COVID-19 hits cardholder spending

April 28, 2020

American Express says the COVID-19 pandemic has impacted cardholder spending and will force it to pare down costs. 

Small businesses prepare for second chance at SBA loans

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Businesses that lost out on the first round of funding from Small Business Administration loans for relief from the coronavirus pandemic have been given a…

During lockdown, India banks keeping more money on hand

April 28, 2020

To ensure that banks and ATMs have enough cash to meet customers' needs while the coronavirus lockdown worldwide continues, banks in India are keeping up to…

Second fed loan program for small businesses hits snags

April 28, 2020

Computer glitches and slowdowns at the Small Business Administration frustrated small businesses again as lenders trying to submit loan applications through…

Thieves use a moving van to steal ATM

April 27, 2020

In the early morning hours of Saturday, three men in a moving van attempted to not just rob, but physically remove ATM machines from the drive-thru areas of…

Business will be anything but usual in a post-pandemic world

by Pat Shea — Editor, NetworldMedia

As the country waits for the nation-wide lockdown to lift, being prepared for changes in how you do business in a post-pandemic world can be key to your…

House approves additional $484B in COVID-19 funds for small businesses, testing, hospitals

April 24, 2020

The U.S. House of Representatives on Thursday approved $484 billion in aid to small businesses, testing and hospitals struggling from the coronavirus pandemic…

ATM Industry: Get your plan ready now for a post-pandemic America

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As restrictions start to ease slightly across the country on the coronavirus pandemic lockdown, being prepared ahead of time to head back to work can be…

Lending solution can drive business to consumer-facing industries

April 23, 2020

Artis Technologies has launched a cloud-based lending solution, Artis Connect, that links lenders, merchants, and consumers at the point-of-need. The  solution…

European fintech helps customers free up cash flow during lockdown

April 22, 2020

Curve, a banking platform that consolidates multiple cards and accounts into one smart card and app, has added a new feature that now allows customers to move…

Alaska passes ATM surcharge law on cross-border transactions

April 22, 2020

Alaska's Governor Mike Dunleavy signed state legislation authorizing ATM surcharges on international credit/debit card transactions at retail ATMs throughout…

Auriga acquires ATM cyber security solution Lookwise Device Manager

April 21, 2020

Auriga, a technological solutions provider for omnichannel banking and payments industries, has acquired Lookwise Device Manager, a modular security platform…

Customers may be out of sight, but not out of mind

by Pat Shea — Editor, NetworldMedia

What's your marketing messaging during the coronavirus pandemic? Understanding your customer's needs and how to get your message to resonate with them can…

Rellevate partners with Cardtronics to offer surcharge-free ATM access

April 21, 2020

Rellevate LLC, a digital banking fintech company, has teamed with Cardtronics to provide surcharge-free cash access through over 55,000 of Cardtronics…

Wells Fargo, JPMorgan among banks being sued over SBA loans

April 21, 2020

Small businesses affected by the coronavirus are suing Wells Fargo & Co., Bank of America Corp., JPMorgan Chase & Co. and US Bancorp. The lawsuit…

Cash matters: Now, more than ever in the time of coronavirus

Key organizations representing various facets of the payments industry came together to advocate globally for cash and its importance in economies worldwide.

Remote account opening solution launches early for PPP applicants

April 17, 2020

Fenergo, a provider of digital solutions for financial institutions, announced an early launch of its remote account opening solution. The launch of the…

NAC launches ATM Deployer Survey on the impact of COVID-19

April 17, 2020

The National ATM Council, in cooperation with its governmental affairs team, has developed a survey to better understand the impact of COVID-19 on the ATM…

ICICI Bank deploys mobile ATM vans in Mumbai

April 17, 2020

ICICI Bank of India, working with government authorities, has deployed two mobile ATM vans stopping in several areas in Mumbai. The van allows residents in…