Adopting Erica: BofA touts 1M users of its mobile virtual assistant

June 20, 2018

Bank of America has announced that Erica, an AI-driven virtual assistant for mobile banking customers, has surpassed 1 million users within just two months of…

SunTrust lands contract for branch, ATMs at Atlanta airport

June 20, 2018

SunTrust Bank has emerged the easy victor in its bid to provide ATM and branch banking facilities at Hartsfield-Jackson International Airport in Atlanta, the…

ATM safety: A global consumer perspective

As banks migrate transactions away from tellers, making ATMs the default channel for basic banking transactions, it becomes increasingly important that…

Cash transactions give way to contactless in UK

June 19, 2018

For the first time, consumers in the United Kingdom are paying more often with contactless debit cards than with cash, according to U.K. Finance. 

Alior Bank to launch pan-European digital bank

June 19, 2018

Poland's Alior Bank plans to build a pan-European digital bank by the end of 2018. Alior made the announcement at the Impact '18 conference on June 14 in…

Standard Chartered Uganda partners with mobile operator on digital wallet

June 19, 2018

Standard Chartered Bank has partnered with MTN Uganda Ltd., a mobile money provider in Uganda, to launch the Straight2Bank Wallet in the country, according to…

Burroughs receives SOC II certification

June 18, 2018

Burroughs Inc., a provider of maintenance, support and cash automation solutions to U.S. financial institutions and retailers, has obtained System and…

Arca hires David Griffin as chief marketing officer

June 18, 2018

Arca, a provider of cash and check automation technology for financial and retail businesses, has hired David Griffin as the brands global chief marketing…

Philippine microfinance bank launches cardless ATM

June 15, 2018

Microfinance clients of Philippines-based Card Bank can now complete ATM withdrawals without their bankcard, following the launch this month of a cardless cash…

What's driving trends in branch transformation? Take the survey

June 15, 2018

ATM Marketplace is currently conducting a survey examining causes of disruption to the traditional branch model, and changes in the self-service channel and…

Canada weighs going postal with basic banking services

June 15, 2018

A new research report commissioned by the Canadian Union of Postal Workers, It's Time for a Postal Bank for Everyone, explains how Canadians could benefit from…

Sharenet, Walgreens extend ATM partnership in Puerto Rico

June 15, 2018

Jacksonville, Florida-based ATM operator Sharenet LLC has extended its long-term ATM services agreement with Walgreens in Puerto Rico, the island's largest…

National Bank of Greece migrates debit card portfolio, services to Way4 platform

June 15, 2018

National Bank of Greece has migrated its debit card portfolio to the Way4 card management system by digital payments software provider OpenWay.

Gen Z comes of age ... in the age of digital banking

Move over millennials. Gen Z is on the scene and ready to leave its mark on banking and payments. Born after 1999, members of this demographic view the world…

ThetaRay receives next-gen ATM security award

June 14, 2018

ThetaRay, a provider of big data analytics solutions, has won the 2018 ATM Industry Association Global Award for Next-Generation ATM Security. The company was…

CU members take control of card security with Fiserv app

June 14, 2018

VyStar Credit Union, the 17th largest CU in the U.S. ranked by assets, has become the first Fiserv Inc. client to implement an enhanced mobile banking platform…

Cash, cards and contactless: Survey examines unattended payment preferences

June 14, 2018

Seventy percent of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to transact at these…

Core processor integration streamlines instant card issuance

June 14, 2018

CPI Card Group Inc., a provider of financial card production and related services, will integrate with Salt Lake City-based core processor Flex to enable a…

PenFed CU names Cardtronics worldwide outsourcing partner

June 14, 2018

PenFed Credit Union — America's second largest federal credit union with more than $23 billion in assets and 1.7 million members worldwide — has named…

ATMs going, going, already gone?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

I have begun observing that there are fewer and fewer ATMs in places where I used to see them — at airports, railway stations and malls.