Wells Fargo customers report ATM, mobile, online banking outages

February 8, 2019

Wells Fargo mobile and online banking services were disrupted today due to a systems issue that caused intermittent outages, according to a series of Twitter…

Co-op integrates Cooper fraud analyzer into shared branch program

February 7, 2019

Co-op Financial Services has announced that Cooper Fraud Analyzer is now part of Co-op Shared Branch. Network transactions for credit unions participating in…

How BMO delivers on the details of digital banking

As director of technology at BMO, Kader Sakkaria asks himself two questions almost daily: "How do we create a better customer experience?"; and "How do we…

GetBranded.com renews as platinum sponsor of Withdraw Cash Wednesdays

February 7, 2019

GetBranded.com, an ATM wrap provider and creative media company, has renewed its platinum sponsorship of the Withdraw Cash Wednesday campaign.

Kuwait bank taps TrueConf for virtual banking system

February 7, 2019

Commercial Bank of Kuwait deployed TrueConf's video banking system to connect 68 remote bank branches with headquarters and enable communication between…

Ohio CU reaps $30K annual savings on coin counting with Cummins Allison

February 7, 2019

Miamisburg, Ohio-based River Valley Credit Union has purchased three Money Machine 2 self-service coin counters from Cummins Allison, realizing an annual…

Mastercard names Vocalink CEO president of new payment platforms

February 7, 2019

Mastercard has named Vocalink CEO Paul Stoddart president of new payment platforms as of March 1, according to a press release. Stoddart succeeds David Yates…

Protector GPS Case Study, Kida ATM Services

DPL’s Protector GPS helps IAD recover stolen ATM plus $25,000 cash and aids police in making arrests.

Presented by DPL - Managed Connectivity

ATMIA US 2019: 8 essential sessions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

There are two good reasons to escape this month to Orlando, Florida. The first is that it’s about the furthest place on the continent from the polar vortex.

KAL introduces alternative to ATM upgrades

February 5, 2019

KAL ATM Software has announced an innovative solution to the banking industry's long-standing dilemma of endless ATM hardware upgrades required to support new…

Have you taken the ATM Future Trends survey?

February 5, 2019

The online survey for the 6th biannual ATM Future Trends report is available online. Individuals representing financial institutions and ATM industry-related…

Open banking app Bud raises $20M in Series A led by HSBC, Goldman Sachs

February 5, 2019

Bud Financial Ltd., a London-based fintech with open banking technology that allows rival apps to interact with each other, has raised $20 million in Series A…

Elevate Awards accepting nominations for best in CX tech

February 5, 2019

The Interactive Customer Experience Association is accepting nominations for its Elevate Awards, which are given to individuals and organizations that are…

ATM Marketplace: January Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Like all Januarys, this one began with retrospectives, resolutions and predictions. Our most-read stories for the month took a last look back at highlights of…

NCR to break ground on Serbia campus in Q2

January 31, 2019

NCR Corp. will begin construction on a $90 million campus in Belgrade, Serbia, in April, according to a report by See News quoting Serbian prime minister Ana…

PE firm acquires Sargent and Greenleaf

January 31, 2019

Sargent and Greenleaf, a manufacturer of mechanical and electronic locks, has announced that OpenGate Capital, a private equity firm, has entered into an…

Triton signs on to Withdraw Cash Wednesday as platinum sponsor

January 31, 2019

ATM manufacturer Triton Systems has joined the 2019 Withdraw Cash Wednesday campaign as a platinum sponsor, according to a press release from the ATM Industry…

Debit card use on the decline, study finds

January 31, 2019

The number of consumers who use debit cards for purchases has declined steadily since 2011, the year following enactment of the Durbin Amendment, and now…

Citi mobile app certified by JD Power

January 31, 2019

The Citi Mobile App has officially been certified by J.D. Power for providing customers with "an outstanding mobile credit card experience."

Now trending in the banking industry

Banking had a big year in 2018 as challengers began to push past being tech-y niche offerings to become mainstream providers. What might 2019 bring? Here are a…