How Citi maximizes the mobile experience in an omnichannel banking world

by Will Hernandez — Editor, NetWorld Media Group

Mary Hines, Citi Managing Director of Customer Engagement and Innovation, described how the bank has created new opportunities for customer engagement in the…

Australian payments players ramp up fight against card fraud

August 24, 2018

The Australian Payments Network, also known as AusPayNet, has announced the start of an industry consultation on a new framework to accelerate the fight…

Back to the future: An argument for the 'retro' bank ATM

by atm Atom — blogger, atmatom

After years of expensive operating system migrations and routine hardware obsolescence, many financial institutions are skipping the upgrade ritual and going…

Consumers worry about privacy of data used by money management apps

August 23, 2018

Nearly one-third of U.S. banking consumers use online and mobile apps for money management, but many worry about the privacy of their data used in these apps…

Small English town has a big problem with ATM robberies

August 23, 2018

Market Drayton, a quiet little town in Shropshire County, England, with a population just under 12,000 has been named ninth among the top 10 cities in the…

Samsung Pay marks 3 years, 1.3B transactions

August 23, 2018

Samsung Electronics celebrated the third anniversary of the launch of Samsung Pay — on Aug. 20, 2015, in South Korea — with the announcement that the mobile…

OptConnect lands a spot on Inc. 5000 list

August 23, 2018

OptConnect, a provider of managed wireless connectivity, has secured a spot on the 2018 Inc. 5000 list.

Venezuela gets new currency as government wrestles with rampant inflation

August 23, 2018

On Monday, the government of Venezuelan President Nicolás Maduro rolled out a new sovereign currency.

PSCU Linked Analysis solution predicts, prevents fraud

August 21, 2018

PSCU, a Florida-based credit union service organization, has introduced Linked Analysis, a new fraud-fighting solution.

India issues strict regulations for ATM replenishment, cash in transit

August 21, 2018

Following a rash of attacks on cash vans, vaults, and ATMs, as well as internal fraud. India's home ministry has taken measures meant to discourage such…

Consumers who choose e-payments over cash less able to recall transaction amounts

August 21, 2018

A research team in Germany has found that people not only tend to spend more when they use a credit card, but also that tend to have a less accurate memory of…

US credit card total purchase value edges toward $1T mark

August 21, 2018

For the first time in history, the U.S. credit card processing industry is poised to pass the $1 trillion mark in total purchase value in Q4, according to a…

Brits favor raising caps on contactless transactions

August 21, 2018

New research from GoCompare in the U.K. reveals that 42 percent of contactless payment users would like to see the limit for transactions increased, according…

6 sound bites from CONNECT: The Mobile CX Summit

by Will Hernandez — Editor, NetWorld Media Group

One of the overarching themes in this year's event held in Chicago was the importance of design, whether in a mobile app, a loyalty program, or delivery…

ATMIA to launch ATM Industry Career Center

August 20, 2018

The ATM Industry Association has announced the pending launch of the ATM Industry Career Center, a resource that will soon be available to all ATM industry…

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary…

Weekend ATM cash-out operation siphons $13.5M from Indian bank

August 17, 2018

By the time the FBI alerted banks last Friday about a possible imminent attack on ATMs, one was already underway in India.

JPMorgan said to be shopping rescue financing to boost Diebold liquidity

August 16, 2018

JP Morgan Chase & Co., a major lender to Diebold Nixdorf Inc., is shopping rescue financing to provide liquidity for the company, according to a Bloomberg…

Keeping up with ATM security technology: Let the task determine the tool

Today's security technologies might be automatic, but success with them isn't, necessarily.

Positive Technologies presents case study on ATM vulnerability at Black Hat USA

August 16, 2018

Positive Technologies, a provider of vulnerability assessment, compliance management and threat analysis solutions, recently presented at the Black Hat…