News & Media From Suzanne Cluckey

'Good minds at work' in the ATM industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The new CEO of Credit Union 24, Mansel Guerry, shares his thoughts on an ATM industry that's redefining itself.

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Does an ATM skimming solution have to be rocket science?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Could a $200 device be the answer to a multi-billion dollar ATM fraud problem?

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5 ways to win in 2013 with ATM best practices

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Benchmarking to best practices is key to getting top performance from your ATM fleet.

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Gallery: A new branch model built around self-service banking solutions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A cost-efficient new concept features "assisted self-service" ATMs and "universal" banking representatives.

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2013 ATM Comparison Guide: Where the buying decision begins

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a world of options, a concise guide to ATM features and attributes can help deployers make the right choice.

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Presidential signature ends ATM physical fee notice rule

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Final enactment at last brings an end to frivolous fee notice lawsuits against ATM deployers.

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Will m-payments replace cash? Harris poll gives mixed answer.

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Consumers assume a cashless future, but don't yet feel compelled to embrace it.

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ATM industry newsmakers: The top 12 of 2012

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM Marketplace looks back at some of the bigger stories for the ATM world in 2012 .

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ATM fee notice reform passes Senate, awaits Obama signature

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Likely pre-Christmas enactment will mean no more putting up stickers and checking them twice.

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ATM service firm Pendum moves in, moves on

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

CEO Brad Browder talks about big changes in the recent past and big plans for the near future.

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Business as usual in the ATM industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As if. Four VPs discuss Wincor Nixdorf's approach to an unusual time for the ATM business.

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myGift presents an ATM-dispensed prepaid with a multi-brand approach

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

New prepaid gift card from Better ATM Services leverages brand power and buyer convenience.

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KAL aims for early '13 rollout of cashless ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After testing and refinement, the RTM is nearly market-ready, with a broadened set of potential applications.

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For ATM withdrawals, will a click replace a card?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the push of a button, mobile prestaging users can put cash in their wallet without taking their ATM card out of it.

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Webinar looks at financial outsourcing from 3 points of view

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Consultant, provider and banker discuss what it takes to develop a successful outsourcing initiative.

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Research sets the stage for new Diebold technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Understanding how banks and banking customers behave is key to developing new technologies they'll actually use.

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Looking to Canada for EMV answers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Been there. Done that. Canadian panel shares its experience with EMV, answering all questions. Except one.

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Outsourcing financial services: 5 steps, 1 partner

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar will outline the five-step process for establishing a successful outsourcing relationship.

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Webinar highlights successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

University FCU and Diebold collaboration turns "assisted self-service" ATMs into a customer service win.

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Reinvented: A bank branch model with self-service at its core

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a new branch concept, state-of-the-art systems and hardware make self-service easy for the customer.

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