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Features

Instore ATM couponing: The profit center waiting to be tapped

Falling transaction levels due to ATM proliferation is forcing ATM owners and retail establishments to team up to increase transaction volume. by Tom Harper…

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Private ATM deployers take root in Canada's wide-open market

The Canadian ATM market greets deregulation with open arms, reminding observers of the off-premise deployment fervor that broke out in the U.S. a few years…

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Why your ATMs may soon dispense less counterfeit

As the federal battle against counterfeit money wages anew, ATM owners will soon see newly-designed bills in their cash cassettes. By Ryan DuBosar…

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Banks on the warpath: Ignoring ATM saturation

Banks have doubled their efforts to capture market identity, provide customer convenience, and profit from surcharges. by Ryan DuBosar, contributing editor

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Special report on the state of the ATM industry

Speer & Associates, a financial services consulting firm, released selected findings of its 13th Proprietary EFT Annual Survey of the top U.S. and Canadian ATM…

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The surcharge ban: Short-term defeat in the senate

These testimonies presented to the Senate Banking, Housing and Urban Affairs Committee encapsulate both sides of the surcharge argument. Part one of two by…

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PART 2--The surcharge ban: Short-term defeat in the senate

More testimonies presented to the Senate Banking, Housing and Urban Affairs Committee. See if you agree with some of the industry's 'experts.' Second part of…

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Comprehensive government report on the ATM industry

The Congressional Budget Office (CBO) prepared this report at the request of the Senate Banking Committee.

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How to lobby against the surcharge ban without leaving your office

Concerned about the health of the surcharge, but don't have a lot of time to do something about it? D.C. lobbying experts offer quick and easy tips on how you…

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Automated liability: Protecting cardholders at your ATMs

People may use your ATMs more if they feel safe. A revolutionary new ATM insurance product offers protection. by Kevin Gibson, contributing writer

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Northern exposure

One of the first retailers to embrace ATMs, 7-Eleven now has the largest retail network in the U.S., with nearly 5,000 machines. A partnership with Canadian…

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Pulling ahead with P2P

Noting that deployers are determined to find new revenue streams in light of the declining rate of per-machine ATM transactions, Les Riedl, a senior vice…

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Season of the glitch

Upgrades aren't easy -- just ask the folks at ACS and MCI. Thousands of ATMs were affected after the companies tweaked their technology.by Ann All, editor

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Cost of convenience

Do ATM surcharges and frozen pizza have anything in common? Sure, says CIBC, which recently launched a "white-label" network in Canada.by Kevin Gibson…

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Going mobile

Taking ATMs on the road offers the possibility of big bucks -- but even bigger headaches. That's why, just like the Boy Scouts, mobile deployers say it's…

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The Surcharge: An Ironic History and Unsure Future

Even in the face of impending political threat, the surcharge seems destined to flourish if consumer demand for convenient ATMs continues at its current pace.

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Interview with Don Wetzel, ATM inventor

This interesting 1995 interview with the co-patentee of the automated teller machine was conducted by the National Museum of American History.

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Scrip machines scratch and scrape for a piece of the ATM market

The little-known scrip machine is struggling for recognition in a market dominated by low-end cash dispensers. Will scrips strip away any more market share, or…

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Outsourcing: Everybody's doing it

Looking for a better, more cost-effective way of running your ATM network? Consider joining the crowd and getting someone else to do it for you. by Ann All…

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Are ATMs an alternative for the ''unbanked'?

ATMs are usually available only to bank customers. But some companies think it makes sense for the "unbanked" to get their cash at an ATM. by Ann All, editor

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