Now is the time to use the digital capabilities and accessibility of the ATM to win over millennials disenchanted with the branch experience.
A new research paper by three economists predicts that the little guy will shell out more money as FIs seek relief from the revenue-slashing effects of the interchange cap.
The critical points in deciding how to proceed with the older ATMs in your fleet.
Shrinking interchange, increased competition and growing operational expenses have taken a toll on ATM profitability. But advances in technology can help IADs claw back some of those losses.
ATM industry representatives recently made their case to the Fed for inclusion in Reg II, the Durbin Amendment rule that gives merchants a choice of competing payment networks.
Erste Bank reduced the amount of cash in the network while simultaneously reducing the number of emergency cash runs and out of cash incidents.
NCR Financial Solutions
The ability to securely download apps to a consumer's smart card has been demonstrated. But why is this important to a market that is already moving toward mobile payment?
In 2012, PIN debit card transactions - including both purchases and ATM cash withdrawals - had the lowest fraud rates among general-purpose cards by both number and value.
Mobile has changed the average ATM user’s needs, preferences and expectations, and these behaviors can mean new opportunities for ATM providers.
One customer's bad experience and three common-sense ways to ensure that your customers will never have one remotely like it.
'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating and earning revenue from ATMs.
A security system that’s impenetrable has yet to be invented. So don’t think in terms of “if” you’ll suffer a data breach, but rather, “when.”
The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security, compliance and regulation.
The two-day event aims to cut through the hype around mobile technology and help brands understand how to use the channel to boost customer engagement and loyalty.
The company's mobile wallet, which combines telecom and payment services, is crossing over to the ATM market to provide card-free cash access at PayToo-enabled Genmega ATMs.
The 'Acquiring and Switching Vendor Comparison Report' by PayX International is about as good a summary as you'll find when it comes to comparing payment processing platforms.
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In separate earnings calls, CEOs of both NCR and Diebold chose the same term to describe their quarterly revenues, up 8 and 3.7 percent respectively.
The free report includes branch planning data collected from more than 150 regional and local FIs across the United States.
CaixaBank, Spain's largest ATM network operator, intends to start installation of its new generation ATMs this year; the process will take 10 years to complete.
The intrusion bears the hallmarks of political posturing; its timing corresponds to the enactment of sanctions against Russian banks and stolen information has not been used for fraudulent transactions.
Though Backoff is known only to have infected POS systems, the program logs PINs from debit card transactions that can be paired with track data for use at ATMs.
After banks in the region experienced multimillion-dollar losses in a $45 million global bank heist that came to light last year, the UAE Central Bank is taking no chances.
EVP and COO Paul Waltz takes on the new leadership role of president in anticipation of the retirement next year of CEO Michael Hollinger.
Auto-deposit ATMs, in-lobby teller terminals and cash recyclers will support a transformed branch model for Citadel, a $2 billion FI serving 160,000 members.
The smartphone camera is the perfect conduit for mobile banking innovation as accountholders embrace the idea of conducting financial business via pictures, the company says.
The move will formalize a working partnership between the two companies that goes back more than 15 years.
Nigeria's apex bank has reversed itself once again as the government tries to realize its vision to become cashless (or, at least, less cash-driven) by 2020.
Security guidance for ATMs is one of several projects proposed for consideration next year by the PCI Security Standards Council.
The acquisition will allow Syracuse, New York-based Sharenet to expand its service footprint to serve credit unions and community banks on the West Coast, the company said.
Manhattan got its first Bitcoin ATM this week, as did Dallas. But surprisingly, neither of these mega metro areas is the first in its state to stick a pin in a United States Bitcoin ATM locator map.
However Hamid P, whom the police arrested this week in France for running a skimming operation, was no run-of-the-mill idiot.
The program reflects the growth of the self-service branch and the transition from teller service to single-contact banking assistance.
Infrastructure on the Way4 processing platform will provide connections between all provincial regional development banks, existing local and domestic switches, mobile operators and billing aggregators.
The ATM and PIN debit processing agreement between the FCU and the California-based CUSO will broaden to include credit and signature debit services.
Payments Alliance International lands yet another branding agreement on ATMs it owns and operates in Rite Aid pharmacies.
English and Hindi - both of them official languages - are currently used, however local language users, especially in rural villages, often do not speak either.
The UPS Store has notified customers of a potential data compromise occurring at 51 franchised locations between Jan. 20 and Aug. 11.
The ATM remains in third place among customers' favorite banking channels, but it achieved a stronger showing in 2013 (14 percent), compared with 2012 (11 percent).
An upcoming intellectual property auction gives bidders the unusual opportunity to become their own ATM patent assertion entity.
The Financial Services Roundtable has expressed deep concern about a Consumer Financial Protection Bureau plan to post unverified, anonymous complaint narratives on a government Web site.
The cloud-based solution aims to ease an expected testing and certification bottleneck as ATM liability shift deadlines approach.
The new report finds that, in many markets, added functionality at the ATM has made it a hub for self-service and assisted-service banking.
Global Payout will purchase 100 percent of Maxie Mobile, a company that enables payments and ATM withdrawals from a prepaid mobile account.
NagraID technology enables secure access to the cloud, primarily for companies engaged in providing financial payments, and authentication and identification solutions.
Retailers dispute the appeals court ruling about fee caps, but seem to accept its ruling that one network each for signature and PIN debit is sufficient.
Primary and secondary sensors will alert FIs to a wide spectrum of physical threats ranging from shaking the machine to attempting to blow it up.
When it comes to protecting their personal and financial information online, consumers just might be their own worst enemy.
Newly integrated software allows only authorized code to run on the ATM network, so ING-DiBa can prevent attacks, rather than simply responding to them.
The commission has congressional authority to collect nonpublic information from patent assertion entities, which will provide a better picture of their activities.
The total dollar volume loaded through card malls grew 19 percent in 2013, and new research says growth will continue.
A short survey asks whether the industry should migrate ATMs to a new Microsoft OS in 2020 ... or find a better alternative.
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FNB won the award for its successful implementation of the NCR SelfServ 4 slim line kiosk, using a custom platform that supports the FI's inclusion banking strategy.