Co-op to introduce controls-and-alerts mobile app for CU member bankcards

The app gives users full control of their credit and debit cards, with options that include on-off, location, spending limits, and transaction and merchant types.

FEATURES


ATM & Mobile Innovation Summit addresses mobile wallet dilemma

With literally hundreds of mobile wallets in the marketplace, how are FIs - not to mention consumers - supposed to settle on just one?

For the self-service branch, the future is now

The continuing recognition of the importance of the branch is reflected by the willingness of financial institutions across the world to invest at record levels in the development of new retail concepts.

Digital payments gain ground as HCE hints at FI involvement

HCE technology has the potential to advance mobile transactions powered by tethered credit or debit card accounts, says Juniper Research and other industry observers.

Boost brand awareness with effective ad strategies

For many FIs and IADs, promotional messages at the ATM can generate the extra jolt of power that moves a current or potential customer to action.

3 ways to keep the focus on the customer

One customer's bad experience and three common-sense ways to ensure that your customers will never have one remotely like it.

How will the ATM industry keep up with escalating fraud?

Execs from Wincor and Diebold explain how a global ATM security association will help make the response to criminal exploits faster and more efficient.

With ATMs, meet boomers where they live, millennials where they work

With ATMs acting more like branches and branches acting more like oversized ATM vestibules with live bankers, the industry finally has the agility to serve customers at the location of their preference.

It's not an ATM. It's another branch.

It might be time to start considering your individual ATMs as mini-branches and to begin thinking about how to deliver an experience befitting of their importance as such.

Consumers' real-world cost of cash: A defining moment for ATM deployers and merchants

Many IADs believe it's a race to zero in terms of fees, but the true opportunity is to shift ATM transactional costs from the consumer to the marketers trying to reach them while they're “out-of-home."

Bankers on the frontlines of cyber defense

Today, firewalls, encryption, antivirus software and cloud providers are just as important to a bank’s security as armed guards, security cameras and steel vaults.

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NEWS


Kinderhook Bank finds transformation inspiration for its newest branch

With help from the Diebold advisory services team and advanced ATM technology, the FI has reinvented the branch experience for its new location in downtown Albany, New York.

Eastern Bank, Paramount partner to brand service plaza ATMs on Massachusetts roadways

The nation's oldest and largest mutual bank will expand its ATM footprint with 17 branded locations along Interstate 95 and Route 3.

Report: Prepaid cards catching on with Canadian FIs

In a nation where the population is largely banked, it's taken the prepaid industry considerable time to cultivate a market for its products, a new study says.

MoneyGram bolsters technology platforms with acquisition of Nexxo

MoneyGram will use Nexxo technology to expand its money transfer kiosk platform and broaden its service offerings for banks and credit unions.

Study: Financial services firms fail to act aggressively against cyberthreats

Cyberattacks against financial services providers are on the rise, but many firms' response is disproportionately weak in comparison with the threat level.

South Carolina FCU, Fiserv forge new 10-year agreement

SCFCU will re-up its contract for the Spectrum account processing platform and add a host of other integrated solutions.

Most Americans pay little or nothing in ATM, account maintenance fees

Annual ABA survey shows that 'consumers are in control' and have become adept at avoiding bank fees.

Cambridge Mercantile, PNC Bank partner with Fiserv WireXchange

The browser-based solution integrates with Fiserv processing platforms and automates the wire transfer process.

Personalized instant issuance cards a win for China Everbright Bank

The first bank in the region to offer instant-issue personalized cards, China Everbright has watched the format rise to the top in terms of popularity.

Mississippi CU Association, Dolphin Debit seal strategic service partnership

Dolphin will work with MSCUA to provide solutions that can reduce ATM operating expenses by up to 30 percent, the company says.

Catalyst Corporate adds RDC solution for NCR ATMs

Catalyst Corporate Federal Credit Union, a wholesale cooperative financial institution with more than 1,400 member credit unions in the U.S., has expanded its ATM capture service to include image-enabled ATMs on the NCR Corp. platform. Georgia's Own Credit Union in...

Bank of Jinzhou launches 'sub-branch' concept with Huawei VTM

BOJ plans a broader rollout of the device in airports, metro stations, business districts and residential communities, where they will serve as 'unattended bank' outlets.

New report examines trends in branch transformation and technology

The free report includes branch planning data collected from more than 150 regional and local FIs across the United States.

Philly CU's four new branches to feature self-service format

Auto-deposit ATMs, in-lobby teller terminals and cash recyclers will support a transformed branch model for Citadel, a $2 billion FI serving 160,000 members.

Smartphone camera is focal point for mobile banking growth, Malauzai says

The smartphone camera is the perfect conduit for mobile banking innovation as accountholders embrace the idea of conducting financial business via pictures, the company says.

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Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.