BofA begins rollout of EMV debit cards this week

The FI says that all new and reissued consumer and small business debit cards will now include EMV chip technology.

FEATURES


6 ATM anti-fraud steps for small FIs

As big banks lock down their systems, small FIs could increasingly fall victim to ATM fraud. Here are effective actions you can take to make sure yours doesn't.

ATM & Mobile Innovation Summit addresses mobile wallet dilemma

With literally hundreds of mobile wallets in the marketplace, how are FIs - not to mention consumers - supposed to settle on just one?

For the self-service branch, the future is now

The continuing recognition of the importance of the branch is reflected by the willingness of financial institutions across the world to invest at record levels in the development of new retail concepts.

Digital payments gain ground as HCE hints at FI involvement

HCE technology has the potential to advance mobile transactions powered by tethered credit or debit card accounts, says Juniper Research and other industry observers.

Boost brand awareness with effective ad strategies

For many FIs and IADs, promotional messages at the ATM can generate the extra jolt of power that moves a current or potential customer to action.

3 ways to keep the focus on the customer

One customer's bad experience and three common-sense ways to ensure that your customers will never have one remotely like it.

How will the ATM industry keep up with escalating fraud?

Execs from Wincor and Diebold explain how a global ATM security association will help make the response to criminal exploits faster and more efficient.

With ATMs, meet boomers where they live, millennials where they work

With ATMs acting more like branches and branches acting more like oversized ATM vestibules with live bankers, the industry finally has the agility to serve customers at the location of their preference.

It's not an ATM. It's another branch.

It might be time to start considering your individual ATMs as mini-branches and to begin thinking about how to deliver an experience befitting of their importance as such.

Consumers' real-world cost of cash: A defining moment for ATM deployers and merchants

Many IADs believe it's a race to zero in terms of fees, but the true opportunity is to shift ATM transactional costs from the consumer to the marketers trying to reach them while they're “out-of-home."

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NEWS


ATM fees track higher for 8th straight year

Foreign fees are up 5 percent year-over-year, 23 percent over the past five years, Bankrate.com finds in its 2014 survey of major U.S. cities.

Regulators advise FIs to address 'Shellshock' vulnerability ASAP

The vulnerability could allow an attacker to execute malicious code on the widely used Bash software tool and gain control over a targeted system.

Citi intros checkless checking account

With more people banking via ATM, online and mobile channels, fewer customers are demanding paper checks, Citi found.

Not so fast, Citi: Walmart intros GoBank checkless accounts

Walmart's new offering for the un- and underbanked is checkless and overdraft-free, just like Citi's. Both also offer tens of thousands of free ATMs.

Home Depot breach reportedly generating card fraud

Banks aren't confirming it and Home Depot insists that no PIN data was taken, but sources say bank accounts have been compromised.

Outsourcing gives six small CUs their 'own' ATM

Six small Southern credit unions have deployed their first-ever ATM, through agreements with Houston-based outsourcing provider Dolphin Debit.

Sparebank1 Nord-Norge installs world's northernmost ATM

For the only financial services provider on Norway's remote Spitzbergen Island, cash recycling was the obvious way to go.

Co-op to introduce controls-and-alerts mobile app for CU member bankcards

The app gives users full control of their credit and debit cards, with options that include on-off, location, spending limits, and transaction and merchant types.

Kinderhook Bank finds transformation inspiration for its newest branch

With help from the Diebold advisory services team and advanced ATM technology, the FI has reinvented the branch experience for its new location in downtown Albany, New York.

Eastern Bank, Paramount partner to brand service plaza ATMs on Massachusetts roadways

The nation's oldest and largest mutual bank will expand its ATM footprint with 17 branded locations along Interstate 95 and Route 3.

Report: Prepaid cards catching on with Canadian FIs

In a nation where the population is largely banked, it's taken the prepaid industry considerable time to cultivate a market for its products, a new study says.

MoneyGram bolsters technology platforms with acquisition of Nexxo

MoneyGram will use Nexxo technology to expand its money transfer kiosk platform and broaden its service offerings for banks and credit unions.

Study: Financial services firms fail to act aggressively against cyberthreats

Cyberattacks against financial services providers are on the rise, but many firms' response is disproportionately weak in comparison with the threat level.

South Carolina FCU, Fiserv forge new 10-year agreement

SCFCU will re-up its contract for the Spectrum account processing platform and add a host of other integrated solutions.

Most Americans pay little or nothing in ATM, account maintenance fees

Annual ABA survey shows that 'consumers are in control' and have become adept at avoiding bank fees.

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Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.