Central bank forecasts drop in Aussie ATM numbers

As Aussies change their spending ways, their ATM visits have declined — and so will the number of cash points across the nation, the Reserve Bank of Australia says.

FEATURES


Banks struggle to capitalize on mobile customers

Mobile banking is on the rise, but financial institutions have yet to figure out how to connect with consumers on a smaller screen.

Cardless ATM access at the tipping point

Three-and-a-half years after its introduction, it looks as though mobile cash access at ATMs might finally be 'off and running.'

Bridging the 'transformation gap' with video teller [infographic]

Traditional and digital banking customers want different things from a branch; a VTM allows an FI to serve both in a single, cost-effective environment.

Webinar: 2015 ATM Software and Self-service Trends

In a June 30 event (now available for replay) KAL and ATM Marketplace took the wraps off the 2015 software trends report — and offered a detailed look at what the survey results indicate.

ATM surveillance: Preserving the ATM, protecting the customer

It is inevitable that FIs must balance investments and cost containment, but they also must take into account the safety of the customers who use their services.

Case study webinar demonstrates the power of ATM big data analytics

Learn how the nation's fourth largest CU leveraged used Inetco Analytics software to achieve greater profitability — and ensure a better member experience.

Cohesive branding key to effective marketing at the ATM

Consider how your FI works to keep branding efforts constantly in front of your customers — including those engaging with you at the ATM.

Shrinking the elephant: How BECU made ATM big data manageable

How one member-minded credit union used customer analytics to radically reduce the time and cost it was investing its ATM network — so that it could invest in the ATM user experience instead.

The top 6 reasons why FIs should brand ATMs

Customization leads to increased awareness and revenue-generating opportunities at a time when FIs must use every channel to build their brand.

The FI’s opportunity in a mobile payments world

As mobile banking and payments converge, financial institutions have the benefit of one critical advantage over non-FI competitors: customer trust.

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NEWS


Chinese FI aims to take ATM cash management savings network-wide

After saving 20 percent on cash management costs in a limited pilot, ICBC Zhongshan is rolling out NCR Aptra OptiCash to its entire 600-unit network.

Rural Wales villagers looking at a long trek to the ATM

Villagers in Conwy reportedly will have to make a 30-mile round trip to reach the nearest cash machine after their local HSBC branch closes.

ICBA, MoneyPass renew preferred provider agreement

MoneyPass offers special discounts and perks to ICBA member banks that join its nationwide network of 24,000 surcharge-free ATMs.

Euronet aids Indonesian FI with chip card issuer-acquirer cert

Euronet and its local partner, PT Sigma Cipta Caraka, worked with Bank Antardaerah to implement support for chip card ATM and debit transactions.

Australian banks reportedly at odds with Apple over interchange

At the center of the debate is the $2 billion in interchange fees the banks make per year.

Moldova Bank enables ATM-based money transfer with Cash By Code

For security purposes, the transaction provides a two-part code and a 24-hour time window for cash withdrawal by the recipient.

Russian bank halves CIT costs with cash recycling ATMs

In a pilot test, an in-branch system turned over its initial cash supply 16 times; the 377-unit fleet is expected to pay for itself within a year.

Enhanced batch check service adds counterfeit notification

Early Warning's enhanced batch deposit check service alerts an institution to the likelihood that an item might be counterfeit.

Nearly half of smart cards shipped bound for US, China

Of 2.1 billion cards shipped, 903 million will end up in the wallets of Chinese and American cardholders, an ABI study finds.

New API lets CUs quickly add online, mobile features

The program will allow CUs to integrate the new mobile and online features directly into their existing mobile and virtual channels.

Bank of Spain condemns proposed ATM fees

Some of the country's largest banks want to charge noncustomers for transactions conducted at their ATMs.

Bank Mandiri, Wincor team up for major ATM deployment

In just three months, the Indonesian bank has added 3,375 new Wincor Nixdorf systems to a network that now comprises more than 17,000 ATMs.

PrivatBank prints out major savings on ATM parts

The Ukrainian FI says it's eliminating 95 percent of the cost — and a lot of the wait time — for some ATM parts by fabricating them with an inexpensive 3D printer.

More than 5,500 organizations line up for .bank domain

Only verified and approved organizations may use the the top-level domain, whose features include strong encryption and authentication requirements.

Barclays machine moniker misfire has Brits bristling

Naming your car: Acceptable. Naming your self-services devices: Not.

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Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.