FIs looking to invest in upgraded ATMs, new technology in 2015

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EMV readers, e-receipts, touch screens and targeted marketing top the list of ATM features financial institutions want to add, a new report says.

FEATURES


Casing out financial cyber crime: A federal agent's point of view

At BAI Retail Delivery, FBI Special Agent Patrick Geahan described five types of cyber attacks and one mistake that can cost an organization millions.

At BAI Retail Delivery: Redirecting traffic at the branch

In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel comfortable with it all.

New guide offers a comprehensive view of ATM and mobile integration

The free downloadable publication includes 53 pages of survey results, case studies and interviews with innovators in the areas of ATM and mobile channel integration and branch reinvention.

More relevant than ever: The changing face of the ATM

Financial institutions are investing more in high-tech features that appeal to cash-carrying millennials, and that's a great opportunity for IADs.

ATM enclosure access: Three problems, one solution

FIs, CIT providers and IADs all face issues of key management, custodian authorization and security integration. One company says it has a solution for all.

Apple Pay: A short-term plan for 500 banks?

Costs associated with the Apple partnership might accelerate financial institutions' plans to release their own mobile wallets — perhaps even with some help from merchants.

A small operator's guide to basic ATM care

Basic machine care isn't all that complicated. Here are five steps you can take to help ensure that your machine is always available (and inviting) to customers.

6 ATM anti-fraud steps for small FIs

As big banks lock down their systems, small FIs could increasingly fall victim to ATM fraud. Here are effective actions you can take to make sure yours doesn't.

ATM & Mobile Innovation Summit addresses mobile wallet dilemma

With literally hundreds of mobile wallets in the marketplace, how are FIs - not to mention consumers - supposed to settle on just one?

For the self-service branch, the future is now

The continuing recognition of the importance of the branch is reflected by the willingness of financial institutions across the world to invest at record levels in the development of new retail concepts.

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NEWS


Vietnamese bank accelerates ATM network growth with FIS switch solution

Solving its scalability issues has allowed the bank to expand its ATM network by 100 machines in less than 90 days.

Diebold accommodates self-service, assisted self-service functionality

The in-lobby solution helps FIs deliver on their branch transformation and omnichannel software strategies, the company says.

Where are you on EMV migration? ATMIA wants to know

The ATM EMV Readiness Survey closes at 8 p.m. Friday; input from industry members (i.e., you) will help the organization determine how best to support operators' needs and interests.

Report notes rising consumer demand for new debit services

One of the top items on consumers' wish list is enhanced security — and it's important enough that many are willing to pay for it.

Oregon CU uses technology to turn branches into resource centers

Rivermark Community Credit Union is linking physical and online banking to make its member experience faster, easier and more convenient.

Ohio Valley Bank, Hyosung create transformed model for new branch

The community bank will implement video banking and other technologies in order to streamline daily branch operations and place additional focus on the customer.

Glory seeks to counter customers' frustration with self-service technologies

The company's newly introduced TellerInfinity device allows the customer to choose how tellers support their transaction.

EMV solution from CPI serves small, medium issuers

EMVReady was developed to support small and medium-size card issuers in the U.S. as they migrate to EMV.

NCR Interactive Teller now does double duty as ATM

Units at North Shore Bank have been certified for ATM transaction functionality; NCR is nearing certification with other providers, as well.

BMO initiative will upgrade deposit capabilities at 2,200 ATMs

The FI is working with NCR to offer single-slot deposit, dynamic image deskew, on-screen image display and high-quality image processing.

New report outlines effective mobile strategies for FIs

Mobile banking capabilities are joining ATM and branch location as important factors in consumers' choice of a financial institution, research shows.

ANZ offers 'world's first' secure contactless EMV transactions at the ATM

The solution will scale to integrate future functionalities, such as user authentication and ATM transaction pre-staging via mobile device.

New report examines FIs' EMV preparedness

ATM operators have until 2017 to achieve compliance, but for card issuers it's an 11-month countdown to the liability shift.

FFIEC report poses key questions about cybersecurity

Testing plans across business functions and with third parties will help FIs identify and manage gaps before cyber attacks occur, the council says.

New guide defines best practices in branch transformation

The guide offers recommendations designed to help banks around the globe 'optimize their transformational strategies.'

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Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.