Banamex customers gain 24/7 ATM deposit availability

NCR is outfitting Banamex, a major Mexican bank, with SelfServ intelligent deposit ATMs at all of the FI's branches.


Guide looks at next-gen ATM management for omnichannel FIs

The recently published free guide 'ATM Monitoring Technology for Omnichannel Banking Systems' addresses the benefits and challenges of migration to next-gen ATM monitoring systems

Can financial institutions monetize cash transactions?

What if banks could introduce a payments innovation that would raise consumers' estimation of them and add to the bottom line in the process? Maybe they can.

Are millennials from Mars?

Plenty of things about millennials might seem alien to Gen X-ers and boomers, but when it comes to banking, they're all pretty much the same.

Uneasy alliance: Banks and fintech startups

Startups should seek to leverage the consumer trust which banks have worked for decades to earn; banks should look to startups for consumer-focused innovations.

Mobile payments set to dominate discussions at Money 20/20

EMV and bank innovation also should be hot topics next week in Las Vegas, writes Mobile Payments Today Editor Will Hernandez.

Leveraging innovative technology to transform the branch

An panel at BAI Retail Delivery discusses the challenges of getting people, products and processes to work as one and provide the ideal customer experience.

Omnichannel banking, branch transformation and doubling down on your ATM investment

Today's ATMs are valuable customer relationship and marketing vehicles that deliver a winning combination of cost-effectiveness and consumer convenience.

ICX Symposium: The future of customer experience

The Oct. 27-28 symposium, "Inflection Point: The Future Tech of Customer Experience," will help prepare delegates for the fast-approaching, fully tech-driven future of customer engagement.

Breaking down silos: The new cross-channel ATM management

A panel of experts takes up the question of how self-service management is changing to support an omnichannel customer experience.

Webinar: ATM management in an omnichannel world

Just defining 'omnichannel' can be difficult; making it work with the complexities, regulations and security requirements of self-service can be a colossal task.

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Chase among latest issuers to add Samsung Pay support

Navy Federal Credit Union also is a new Samsung Pay supporter.

Tech-driven FIs more trustworthy, survey finds

Approximately 70 percent of all adults — and 85 percent of millennial adults — equate digital proficiency with trustworthiness, a US Bank report says.

ATD teams with Louisiana FCU on ATM outsourcing solution

GNO Federal Credit Union has tapped Automated Transaction Delivery for turnkey management of its on- and off-premises fleet.

To TellerInfinity and Beyond ...

Beyond Bank has installed Glory's new teller-assisted solution in order to speed up consumer transactions and achieve optimum cash management.

Bank of Ireland ATM policy peeves consumer groups

The bank unleashed a torrent of criticism when it introduced new rules that required customers to use ATMs rather than teller windows.

Study: Hispanics omnichannel users of banking services

FIs trying to attract Hispanic customers should emphasize the breadth of their banking options, a new study says.

Survey: For payment safety, consumers trust banks the most

Three-quarters of consumers trust banks to protect their payments, while only 1 percent trust major retailers or telecom companies to do so, an ABA study finds.

EMV Migration Forum paper takes on EMV instant issuance issues

"Implementing EMV in the U.S.: Best Practices in Support of EMV Instant Issuance," offers guidance for the successful development of an EMV-enabled instant issuance program.

Bluepoint, Gro software simplifies mobile account creation

The companies say their OpenAnyware solution takes the friction out of mobile bank account opening, reducing abandon rates — and costs.

FFIEC issues statement on 'cyberextortion'

The Federal Financial Institutions Examination Council warns of an increase in cyberattacks that seek to extort payment from FIs in return for the release of sensitive information.

Hillary Clinton condemns 'usurious' ATM fees

However, her offhand comments last week fall well short of legislative efforts by her Democratic rival Bernie Sanders to impose government limits on 'ripoff' fees.

New study affirms importance of the branch

Consumers see the branch as the place where their money lives; the Web and mobile are just vehicles for its movement, a new report says.

State Bank of India subsidiary to adopt Euronet ATM/switch system

The project will help SBI to successfully pursue a goal of increasing its retail banking presence in Indonesia, Euronet says.

US FIs form secure real-time payments network

Early Warning, the fraud protection and risk management arm of major US banks, will acquire clearXchange, the nation's largest bank-owned digital payments network.

Fifth Third plans to launch new commercial card mobile app

Cardholders will be able to suspend and unsuspend card accounts and have push notifications sent to their mobile device.

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Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.