UK to get its first branchless bank

Atom Bank will not have its own ATMs, but said it will provide access to cash through ATM networks in the U.K. and Europe.

FEATURES


ATM surveillance: Preserving the ATM, protecting the customer

It is inevitable that FIs must balance investments and cost containment, but they also must take into account the safety of the customers who use their services.

Case study webinar demonstrates the power of ATM big data analytics

Learn how the nation's fourth largest CU leveraged used Inetco Analytics software to achieve greater profitability — and ensure a better member experience.

Cohesive branding key to effective marketing at the ATM

Consider how your FI works to keep branding efforts constantly in front of your customers — including those engaging with you at the ATM.

Shrinking the elephant: How BECU made ATM big data manageable

How one member-minded credit union used customer analytics to radically reduce the time and cost it was investing its ATM network — so that it could invest in the ATM user experience instead.

The top 6 reasons why FIs should brand ATMs

Customization leads to increased awareness and revenue-generating opportunities at a time when FIs must use every channel to build their brand.

The FI’s opportunity in a mobile payments world

As mobile banking and payments converge, financial institutions have the benefit of one critical advantage over non-FI competitors: customer trust.

Power couple: ATM and mobile

Mobile devices are becoming ATM-access tools, able to offer many of the display and keyboard functions currently available on the self-service device.

April's top ATM reads

A piece on corporate earnings; a couple of pieces on security; a couple pieces on ATM innovation — all of these cropped up in the ATM Marketplace top five for the month.

Is your bank missing the payoffs of surcharge-free ATMs?

Fees are the No. 1 reason why consumers change FIs, and ATM fees are especially despised. Here are two ways to cut ATM fees and encourage consumer stickiness.

Internal ATM cash theft: The toughest temptation

How can we better design ATMs and their security systems to reduce the opportunity — and the rewards — for internal theft?

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NEWS


Half of Internet users feel safer banking at branch than online

If they're among the 20 percent of users who do nothing to protect their financial data online, they're probably right.

Study: Most smart card holders clueless about EMV

A new study by Javelin reveals that EMV card distribution does not necessarily equate to EMV cardholder awareness.

Co-op ATM signage program gets a makeover

The revamped program now offers surrounds, as well as signage and toppers, to Co-op ATM network participants.

Nationwide achieves cross-channel personalization via ATM software package

NCR software solutions allow the FI to route host-dependent and -nondependent transactions separately for optimal transaction speed and omnichannel targeting.

Elan, Hyosung partner in branch transformation solution

The companies say they have joined forces to deliver cash recycling functionality for ATMs in North America.

Desert Schools FCU, Diebold partner in branch transformation effort

Diebold worked with Arizona's largest locally based CU to modify processes, customize staff training and implement branch automation technology, the company says.

Gibraltar bank rocks NCR SelfServ ATMs, Aptra software

The recently launched Gibraltar International Bank says it is disrupting traditional banking services in its market by driving transactions from tellers to self-service channels.

Multiparty deal to allow Romanians to receive international remittances at ATMs

Maestro and MasterCard cardholders in Romania will be able to withdraw funds sent via Western Union at more than 900 Banca Transilvania ATMs.

World's 10th biggest bank experimenting with blockchain

Santander, the 10th largest bank in the world, is currently experimenting with blockchain to see how it might be used to improve banking.

'Bank-in-a-box' hosted solution streamlines launch plans for Indian FI

Chennai-based FSS says it will provide payments technology, hosted services and banking industry know-how to help facilitate the launch of IDFC Bank.

Banks officially launch clearXchange real-time payments

Bank of America, Captial One, JPMorgan, US Bank and Wells Fargo own the network and will bring bank-to-bank payments to more than 100 million account holders.

Co-op Shared Branch rises to No. 3 among largest US branch networks

With 5,341 branch locations to US Bank's 5,244, Co-op Shared Branch has joined Chase and Wells Fargo in the top three, FDIC data shows.

GRG, DongA Bank collaborate on 24/7 Auto Banking branches

Supported by GRGBanking cash recyclers, the self-service facilities offer more than 100 transaction types in a secure, comfortable setting, the company says.

Source Technologies Series-8 PTM delivers exact cash — and more

The company says its personal teller machine is capable of automating almost any transaction typically provided by tellers, including official check issuance.

Study: Consumers leaving no banking channel behind

Despite technological advances, 84 percent of respondents say that five years from now they'll still want access to the same channels they use today.

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Get the latest news and trends about ATMs at banks and credit unions, including compliance with industry guidelines like ADA to personalization and customer relationship management.